A company is looking for an IT Service Desk Technician to support federal customers remotely.Key ResponsibilitiesProvide prompt and professional responses to users for hardware / software issuesDocument user interactions and troubleshooting steps in the ticketing systemPerform account password administration and manage user expectations regarding issue resolutionRequired Qualifications and EducationHigh school diploma with preferably 1 year of experience in IT supportAbility to obtain and maintain a public trust security clearanceUnderstanding of Help Desk operations and technical phases of the jobExperience with Windows technical skills and Microsoft Active DirectoryMust be flexible to work different shifts, including weekends and holidays
IT Service Desk Technician
A company is looking for an IT Service Desk Technician to support federal customers remotely. ...
IT Service Desk Technician II
The IT Service Desk Technician I is the first point of contact for customers seeking technical assistance. Receive, prioritize, and respond to Service Desk requests by established service-level agreements (SLAs). Ensure risks associated with changes to critical assets are considered and adequately m...
IT Service Desk Associate
A company is looking for an IT Service Desk Associate to provide Tier 1 phone-based support to internal and external customers. ...
IT Service Desk Technician II
Receive, prioritize, and respond to Service Desk requests by established service-level agreements (SLAs). Ensure risks associated with changes to critical assets are considered and adequately mitigated before implementation (i. Carlisle Interconnect Technologies is fully committed to minimizing the ...
IT Help Desk Technician
Merit Services is seeking an IT Help Desk Technician to join our client’s dynamic team a in Trois-Rivières. As an IT Help Desk Technician requires using your technical knowledge, ability to solve problems and focus on customer support to effectively handle and solve IT problems promptly. Demonstrate...
IT Service Desk Technical Support
The Service Desk Technical Support person is the initial point-of-contact for troubleshooting laptop and desktop PC hardware, desktop software, office suite, desk and cell phone, and printer problems for our internal and external customers. Duties, responsibilities and activities may change at any t...
IT Technician (Field)
You will also handle all IT support requests and assist colleagues with their IT needs. Previous experience as an IT Technician or an IT Certification is preferred. We are seeking a knowledgeable IT Technician to join our team. As the IT Technician, you will be responsible for ensuring our computer ...
IT Support & Procurement Technician II
We are seeking an experienced IT Support Technician to join our mission-driven team and contribute to our Managed Security Service Provider (MSSP) growth initiative. Experience working with enterprise email solutions such as Office 365, G-Suite, and Exchange, along with the ability to integrate them...
Service Desk Technician
Must be able to document, execute, and maintain desktop security standards as per IT security policies and handle system administration of enterprise desktop asset management software tools. Are you a Service Desk Technician who is looking to join one of the top companies within the. The Service Des...
IT Support Technician II
Experience working with enterprise E-mail solutions such as Office 365, G-Suite and Exchange along with ability to integrate them on mobile devices. This position requires a customer-centric approach and ability to demonstrate patience in addressing challenging customer service concerns. The ideal I...