Polk County Rapid Re-Housing Case Manager – The ARCHES Project

The ARCHES Project for Polk County Rapid Rehousing would like a Case Manager to join their team! This position will be responsible for providing case management and rental assistance to chronically homeless individuals and families in Polk or Marion County through Community Action's Rapid Re-Housing (RRH) program.

This includes eligibility screening, program enrollment, and participant follow-ups and check-ins. Case Managers will also be responsible for processing required paperwork, data entry and other general program supports.

This position will directly align with the Housing First initiatives of the ARCHES Project.

Candidates must submit their application by 11 / 11 / 2024 in order to be considered for first round interviews.

MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and / or ability required.

EDUCATION and / or EXPERIENCE

A High School Diploma or GED.

Two years of related social service experience; or an

Equivalent combination of education and experience may be considered.

Ideal candidates will possess two or more years of homeless service delivery experience.

Preference will be given to applicants with knowledge of / or experience with : the principles of coordinated assessment, working with unsheltered or vulnerable populations, as well as best practices in homeless service delivery.

CERTIFICATES, LICENSES, REGISTRATIONS

Driver qualifications are required for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required.

Candidate must pass a comprehensive MWVCAA background screening prior to employment.

Basic Life Support / First Aid Certification is required within first 30 days of hire.

Candidate must pass pre-employment and random drug / alcohol screenings.

KNOWLEDGE, SKILLS, AND ABILITIES

Ideal candidates will possess two or more years of homeless service delivery experience.

Preference will be given to applicants with knowledge of / or experience with : the principles of coordinated assessment, working with unsheltered or vulnerable populations, as well as best practices in homeless service delivery.

Basic proficiencies in computers, MS Office products, and database software and web tools.

Must possess excellent planning, organization and time management skills.

Ability to effectively communicate both orally and in written form.

ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

Facilitates the distribution of rapid re-housing and barrier removal funds. Ensures access to housing assessments and resources for clients.

Assesses client eligibility and aids in gathering documentation as required for intake, enrollment, and financial assistance.

Provides direct service to participants, including case management and housing placement support to assist participants in becoming self-sufficient and overcoming barriers to accessing permanent housing.

Develops action plans that identify participant needs, barriers, and strengths.

Participates in regular follow-up meetings and check-ins with clients.

SUPERVISORY RESPONSIBILITIES

There are no supervisory duties in this position.

PHYSICAL AND MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Specific vision abilities required by this job include close vision and ability to

Regularly lift and / or move 10 pounds and occasionally lift and / or move up to 50

Manual dexterity for handling office

Occasional driving in all weather conditions to sites in Polk and / or Marion counties.

Maintains calm disposition when clients or others may become

Regulates emotions during interactions with escalated clients and

Regulates emotions and handles pressure of frequent demands for attention, time and work tasks.

WORK ENVIRONMENT

Regularly works indoor and outdoor in cold weather, heat and other extreme climate events.

Close quarters, often with a public client population experiencing homelessness, substance use disorders, and / or severe and persistent mental illness, and / or unpredictable behavior.

Frequent interruptions and demands; frequent noise.

This position is not eligible for remote work.

Ability to work outside of normal business hours, including nights, weekends, and holidays.

MWVCAA is committed to promoting and achieving diversity, equity and inclusion with employees and with those we serve. The agency strives to be an employer of choice with a vision for all people to be respected for their infinite worth, and supported to envision and reach a positive future.

MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category.

We welcome all people to join us in achieving our Mission. If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at (503) 585-6232.

MWVCAA is a Second Chance Employer supporting individuals with criminal records with a fair and equal opportunity at employment.

A background check will be conducted for this position. A criminal record will not automatically disqualify an individual from a job, unless there is a specific legal exclusion.

MWVCAA will consider convictions as they relate to job duties and responsibilities and consider the length of time since the offense.

This is a partial list of essential duties and responsibilities. To review the full job description, download below.

If you need ADA accommodations to apply for MWVCAA job openings, please contact Human Resources at or call to ask for a HR Team Member.

Job Posted by ApplicantPro