Floor Manager

Reserve Cut is looking for a Restaurant Manager to join our restaurant in New York City .

If you strive towards excellence and are dedicated to enhancing your skills and knowledge, we welcome you to apply!

Who you are :

The Restaurant Manager drives operational excellence and ensures a superior guest experience through excellent food and hospitality.

The Restaurant Managers partners with the General Manager and VP of Operations to set, meet, and exceed the business's goals by ensuring alignment with the mission and goals of the business and the vision and core values of Reserve Cut Restaurant.

The Restaurant Manager must possess strong leadership skills, a friendly yet competitive spirit, and a passion for creating experiences thorugh food and beverages, building high-performing teams, and delivering hospitality to all stakeholders.

Responsabilities :

Responsibilities and essential job functions include but are not limited to the following :

• Organize greeting, seating and exiting of all guests using a professional demeanour
• Train, evaluate and schedule all restaurant staff
• Performs administrative duties such as, but not limited to, scheduling, payroll, and inventory
• Inspect all areas of the restaurant to ensure standards of service are maintained
• Respond to guest inquiries and coordinate special arrangements
• Enforce established guidelines and policies of the Company
• Implement and communicate new menus and promotions such as holiday and special event promotions
• Respond to guest questions. Provide guest assistance, direction, and information as requested when working in public areas
• Provide leadership and support for all F&B staff
• Attend all meetings, trainings assigned
• Communicate all guest information / changes to existing information to appropriate hotel colleagues in an accurate and timely manner
• Maintain an active trace system for guest history on their F&B preferences
• Assist in computing and sending daily reports
• Greet all guests, colleagues and clients in a professional and friendly manner
• Handle all enquiries and bookings for the restaurant in an efficient manner in order to maximize sales
• Motivate and be proactive in encouraging team commitment and spirit
• Ensure appearance of team members is according to company grooming standards
• Share ideas, best practices and problems with the team and encourage their input in helping make decisions where possible

Qualifications

• 2 years’ experience in a luxury environment or similar role in restaurants or food and beverage
• Must have open availability and be able to work weekends
• Positive, engaging, and energetic personality
• Able to be organized, manage time wisely and work with little to no direct supervision
• Very high attention to detail and extensive service knowledge
• Must have good knowledge of food preparation, wine, and spirits
• Sensitive to cultural nuances
• Excellent communication skills, both written and verbal on English
• Able to handle a multitude of tasks in an intense, fast paced environment
• Excellent people skills and the ability to work under pressure and with various stakeholders
• Ability to maintain a clean and professional appearance as per company policies
• Ability to stand for extended periods of time
• Multi-lingual is a plus
• TIPS, Food Handler's Certification

Reserve Cut is an equal opportunity employer. Reserve Cut does not discriminate on the basis of race, color, creed, religion, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, national origin, ancestry, age, disability, genetic information, citizenship status or any other characteristic protected by applicable federal, state or local law.