Hospital Admin Director, Emergency Medicine & Psychiatry

NYU Langone Hospital - Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn.

The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for healthcare access, growth, and delivery in the entire borough.

At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive.

We embrace diversity, inclusion, and individual skills, ideas, and knowledge.

Position Summary :

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We have an exciting opportunity to join our team as a Hospital Admin Director, Emergency Medicine & Psychiatry. In this role, the successful candidate is accountable for the day-to-day operations of the Departments of Emergency Services and Psychiatry.

This includes maintenance of adequate resources, including staff; development and implementation of policies, procedures, and systems for smooth patient flow and management of the environment.

Facilitates the administration process of clinical and departmental activities (e.g., facilitates the administrative process of recruiting and on-boarding process, maintaining records, compiling and monitoring the master schedule for meetings;

monitoring and developing budget; coordinating seminars, training programs and other related activities). Works with internal and external parties to organize the various components needed to initiate, run and complete major projects.

Administers and manages a variety of administrative and research-related projects (gathering, collecting and data analysis) to support the Department.

Reports to the VP, Hospital Operations and Chiefs of Psychiatry and Emergency Services, Brooklyn.

Job Responsibilities :

• CORE VALUES - Demonstrates knowledge of the organizations mission and Core Values and incorporates them into the performance of duties at the CMC.
• STRATEGIC PLANNING (In Conjunction with the Chief / VP) - Develops and implements strategic goals related to the management of the Department.

Reviews reports regarding patient activity, resource utilization, and budget variances; identifies trends and patterns from analysis and recommends actions.

Develops strategies to ensure optimization of funding and financial support for professional activities. Develops marketing strategies for the Department.

Oversees the strategic development of space allocation and facilities planning for the department. Develops and implements strategic plans targeted for growth.

OPERATIONS - Provides administrative direction and oversight of policies and procedures for the Department. Resolves day-to-day operational issues and problems (e.

g., staffing, interactions with other departments). Establishes schedules, assignments and allocation of resources to ensure effective patient care and efficient clinic service.

Develops and implements policies and procedures related to patient scheduling and operational issues in collaboration with the clinical and administrative staff.

Interfaces with other departments including IT, telecommunications, housekeeping, supply chain, and facilities to ensure optimal services for Departmental activities.

FINANCIAL MANAGEMENT AND BUSINESS MODELING / PLANNING - Oversees the development of business plans for all initiatives, including planning, market analysis, marketing and implementation.

Oversees the preparation of capital and all sources of funding, including operating budgets. Develops strategies for cost containment and maximization of revenues.

Provides administrative support to Senior Leadership on developing and monitoring workload and revenue indicators.

PROGRAM DEVELOPMENT (In Conjunction with the Leadership) - Develops and coordinates new programs and oversees their management.

Develops in-service sessions, proposes and implements new programs to generate additional revenue. Conducts and schedules regular meetings with key personnel to promote the most effective services.

Determines the productivity of each program based on Physician, Researcher and Faculty needs, patient needs, staffing qualifications and / or organizational constraints.

DEVELOPMENT OF DEPARTMENTAL GOALS - Establishes goals, objectives and service standards for the Department. Guides and controls departmental activities to ensure the Department responds to the needs of the Medical Center.

Submits long and short term departmental goals to Leadership on, no less than, a yearly basis. Prepares written reports periodically regarding the status of or changes to department objectives / initiatives.

• STAFF / FACULTY MANAGEMENT - Ensures that all staff are provided with orientation, ongoing education, and dissemination of policies and practical information.
• QUALITY ASSURANCE - Monitors and maintains an operational quality assurance program. Reviews departments services on a regular basis to ensure the quality of services.

Maintains thorough documentation of quality assurance activities. Utilizes audit results, quality assurance and incident reports to improve quality of services.

Manages performance improvement projects related to quality. Reports to departmental QA meeting on a monthly basis.

PATIENT SATISFACTION AND EXPERIENCE - Monitors and improves patient satisfaction. Develops and implements programs to enhance patient experience.

Reviews and responds to patient complaints in coordination with the patient experience office. Monitors patient satisfaction surveys to identify opportunities for improvement, recommends changes, and implements corrective action.

Works collaboratively with other departments to assure an optimum patient experience.

COMPLIANCE AND POLICY DEVELOPMENT - Assures compliance with regulatory agency requirements related to the academic, clinical and research needs of the department.

Researches changes in regulations and develops a plan for compliance and / or performance improvement. Develops a communication plan for new policies and procedures that impact the department which includes methodologies to facilitate compliance.

Oversees the preparation of externally and internally mandated reports.

GRANT MANAGEMENT - May provide oversight for grant management activity in the department and clinical research compliance in the department.

Oversees the management of funding provided under grants and contracts assigned to department. Oversees compliance with funding agencies and IRB requirements.

SPECIAL PROJECTS - Participates in special projects and performs other duties as assigned.

Minimum Qualifications :

• To qualify you must have a Masters Degree in Health Care Administration or related field and 5 years related progressively responsible management and budget administration experience including experience planning and implementing administrative activities and supervising staff, or an equivalent combination of education and relevant experience.
• Excellent organization, interpersonal, problem solving, and written and verbal communication skills. Ability to interface effectively with all levels of management;

ability to interpret and effectively communicate policies and procedures to individuals at all levels (both internal and external customers).

Proficiency in using various Microsoft Office applications such as Word, Excel, Access, PowerPoint and Outlook. Familiar with Internet applications.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Hospital - Brooklyn provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Hospital-Brooklyn is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment.

All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements.

The salary range for the role is $114,765.35 - $191,275.77 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need.

The salary range or contractual rate listed does not include bonuses / incentive, differential pay or other forms of compensation or benefits.

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