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Technical Support Engineer

Siemens
Knoxville, TN
Full-time

Do you wantto join us in helping to fight the world's most threatening diseases andenabling access to care for more people around the world?

At SiemensHealthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.

At SiemensHealthineers, We offer you a flexible and dynamic environment withopportunities to go beyond your comfort zone in order to grow personally andprofessionally.

Sound interesting? Then come and join our global team as Technical SupportEngineer to support our global service team.

Our globalteam : We are a team of more than 68,000 highly dedicatedemployees across more than 70 countries passionately pushing the boundaries ofwhat's possible in healthcare to help improve people's lives around the world.

As a leader in the industry, we aspire to create better outcomes and experiencesfor patients no matter where they live or what health issues they are facing.

Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guidedtherapy and innovative cancer care, is crucial for clinical decision-making andtreatment pathways.

Our culture : We are partof an incredible community of scientists, clinicians, developers, researchers,professionals, and skilled specialists pushing the boundaries of what'spossible, to improve people's lives around the world.

We embrace a culture of inclusivity in whichthe power and potential of every individual can be unleashed. We spark ideasthat lead to positive impact and continued success.

Check our Careers Site at https : / / www.siemens-healthineers.com / en-us / careers

This is a role well suited to anambitious professional, looking for the next step in their career. As a Technical Support Engineer, you will be responsible for :

  • Provide remote and on-site support to both U.S. and International customers for Siemens biomarker platforms.
  • Dispatch in support of escalation events where local support teams have been unable to resolve issues.
  • Take part at the knowledge exchange with our R&D team to improve and further develop our products.
  • Continuously strive to help improve our processes and systems

This positionmay suit you best if you are familiar with what is below, and would like to dodevelop your career with Healthineers

  • You have experience working in a biomarker or chemistry production field.
  • You have experience working with laboratory production equipment and troubleshooting issues with production processes or equipment.
  • You have good PC skills (MS Office software like Word, PowerPoint, Excel and Outlook)
  • You enjoy driving change and improvement.
  • You will be working with our latest technology and therefore you are willing to learn about new software and hardware solutions.
  • Willingness to travel and flexibility, including short-term international deployment, is expected

Required skills to have for the success of this role

  • Bachelor's degree or equivalent experience required. Prior military encouraged to apply.
  • Minimum of 3-5 years biomarker or chemistry applications field
  • General knowledge of basic electromechanical systems
  • Willing to travel up to 20%

Siemens Healthineersoffers a variety of health and wellness benefits including paid time off andholiday pay. Details regarding our benefits can be found here : https : / / benefitsatshs.com / index.html

This information is provided per therequired state Equal Pay Act. Base pay information is based on market location.Applicants should apply via Siemens Healthineers external or internal careerssite.

At SiemensHealthineers, we value those who dedicate their energy and passion to a greatercause. Our people make us unique as an employer in the med-tech industry.

Whatunites and motivates our global team is the inspiration of our commonpurpose : To innovate for healthcare,building on our remarkable legacy of pioneering ideas that translate into evenbetter healthcare products and services.

We recognize that taking ownership ofour work allows both us and the company to grow. We offer you a flexible anddynamic environment and the space to move beyond your comfort zone to grow bothpersonally and professionally.

If you wantto join us in transforming the way healthcare is delivered, visit our careersite at https : / / jobs.siemens-healthineers.com / careers

If you wishto find out more about the specific division before applying, please visit : https : / / usa.healthcare.siemens.com / about.

Beware of JobScams

Please bewareof potentially fraudulent job postings or suspicious recruiting activity bypersons that are currently posing as Siemens Healthineers recruiters / employees.

These scammers may attempt to collect your confidential personal or financialinformation. If you are concerned that an offer of employment with SiemensHealthineers might be a scam or that the recruiter is not legitimate, pleaseverify by searching for the posting on the Career site : https : / / jobs.

siemens-healthineers.com / careers

Successful candidatemust be able to work with controlled technology in accordance with US exportcontrol law." "It is Siemens Healthineers' policy to comply fully andcompletely with all United States export control laws and regulations,including those implemented by the Department of Commerce through the ExportAdministration Regulations (EAR), by the Department of State through theInternational Traffic in Arms Regulations (ITAR), and by the TreasuryDepartment through the Office of Foreign Assets Control (OFAC) sanctionsregulations."

As anequal-opportunity employer we are happy to consider applications fromindividuals with disabilities.

LI-JW1

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Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accomodation for disablity form If you're unable to complete the form, you can reach out to our AskHR team for support at redacted .

Please note our AskHR representatives do not have visibility of application or interview status.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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California residents have the right to receive additional notices about their personal information. To learn more, click here.

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