Program Manager - New Hire Experience

The New Hire Experience Program Manager will be responsible for owning and implementing enhancements for the program, processes, and digital experience of all global new hires from offer through onboarding.

If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.

What You’ll Do :

• Manage and maintain all existing enterprise-wide global New Hire Experience program deliverables which aims to provide a consistent, scalable, and exceptional experience for all of our new hires at Gartner to drive consistent new hire program execution.
• Provide day-to-day product / program management, including coordinating competing priorities, milestones, and interdependencies between teams.
• Create, build, and maintain all project management collateral (project plans, shared drives, meeting cadences, leadership briefings, operational proposals, etc.).
• Build and maintain strong cross-functional stakeholder relationships for effective daily partnership with HR COE’s, Business Process Owners across HR, HRIS, IT, and Finance.
• Agile management of priorities balancing existing identified projects and proposing new projects and opportunities to enhance the new hire experience.
• Monitor new hire experience performance and identify and propose opportunities for improvement to leadership through metrics (surveys, tickets, touchpoints, etc.).
• Manage the ongoing enhancements and strategize actionable outcomes of the new hire survey, working in close conjunction with our Associate Listening Team.
• Manage issue escalation. Provides guidance and handles escalated issues directly.
• Research and recommend best practices that drive efficiencies across people, processes, and technology.
• Develop a comprehensive product roadmap that balances immediate priorities with aspirational future state.

What You’ll Need :

• Bachelor’s degree in Human Resources, business or a related field.
• 4+ years of experience in project / program management.
• Large-scale global program management experience at a large organization (>

10,000 employees).

• Experience with HR administration and general exposure and knowledge of various HR functions.
• Expertise in Workday HCM preferred.
• Consulting experience preferred.
• Exceptional written and verbal communication skills.
• Highly proficient in PPT / Excel / Google Suite.
• Proven collaboration and stakeholder management capabilities.
• Sound judgment. Ability to solve problems and make recommendations to remediate issues.
• Flexibility and ability to adapt in a fast-paced, quickly changing environment.
• Strong analytical abilities and demonstrated ability to run reports and interpret / analyze data outputs.

Who are we?

At Gartner, Inc. (NYSE : IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We hire remarkable people who collaborate and win as a team.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation, and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 76,000 USD - 106,260 USD.

Please note that actual salaries may vary within the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status.

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