Quest Diagnostics seeks Patient Services Representative - Phlebotomist. M-F 10 : 30am - 2 : 30, Occasional Saturday 7 : 00am - 11 : 00amThe Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Under the direction of the area supervisor, perform daily activities accurately and on time.-Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
- Maintains required records and documentation.-Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements : -Ability to provide quality, error free work in a fast-paced environment.-Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.-Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
Required Education : High school diploma or equivalent. Medical training : medical assistant or paramedic training preferred.
Phlebotomy certification preferred (Required in California, Nevada, and Washington). Work Experience : Minimum of 6 months experience.
One(+) years phlebotomy experience preferred. Customer service in a retail or service environment preferred.
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