Dispatcher

Summary

Under general supervision, the dispatcher is responsible for performing a variety of tasks and serving at the point of contact for drivers and other MSI personnel in regards to delivery information.

Work Hour : Monday to Friday 8 : 00 am to 5 : 00 pm and alternative Saturday

Compensation : This hourly, non-exempt position pays from $22 to $24 per hour, with overtime compensated at 1.5 times the base rate.

New hires usually earn between $71,260 and $77,670 annually, or more, depending on experience, overtime hours, and bonuses.

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities :

• Build, schedule, and consolidate product deliveries into truck loads through use of strategic routing software.
• Monitors drivers activity throughout the day to ensure deliveries are completed, productivity and safety measures are achieved, and any and all issues are resolved before end of day.
• Communicates and updates MSI personnel with delivery details including changes, delays, delivery or pickup times / etas, and special handling requests.
• Arranges for necessary preventive maintenance and repairs for equipment
• Serves as the catalyst for maintaining customer, driver, warehouse, sales and management satisfaction levels by meeting delivery expectations without compromising safety or productivity
• Monitor all transportation activities to ensure FMCSA and DOT compliance for both drives and vehicles (Hours of Service, GVWR, DQ Files, Medical & License Expirations, etc.).
• Provides feedback to management for process improvement through running of reports or on site observations
• Collects, systematically uploads, and stores all necessary documentation for outbound freight, driver compliance and vehicle maintenance records (Inspections, Citations, registration, POD's, Insurance, etc.

in accordance with DOT or Company guidelines.

• Monitors driver and equipment utilization -provides feedback for under or over utilization
• Partners with supply chain teams to solve delivery problems and strategizes on process improvement
• Perform additional duties as required and or requested.

Additionally the candidate must meet the following Education and / or Experience requirements :

• Possesses a CDL- Class A Preferred
• High School Education or equivalent required
• 1 year minimum experience within a supply chain environment both Warehouse & Sales personnel
• 1 year minimum experience dispatching drivers
• Experience using routing Software; Descartes Software Preferred
• Experience using or Safety geared software; LYTX / Drive Cam Preferred
• Experience using ELD and asset tracking software; Geotab Preferred
• Experience using both warehouse and transportation systems
• Experience maintaining DOT compliance for both Drivers and Vehicles
• Problem solving skills
• Ability to multitask
• Logistics Knowledge.
30+ days ago