A company is looking for a Contact Center Systems Analyst II to drive data analysis and recommend system improvements.Key ResponsibilitiesAnalyze and monitor contact center activity data to recommend technology system improvementsSupport implementation processes and overall solution design, including testing of technology system improvementsIdentify opportunities for streamlining business processes and improving user experience through technologyRequired QualificationsBachelor's degree required2 - 4 years of related experience preferredCall center IVR experience strongly preferredProficiency in Excel and SQL strongly preferredEquivalent experience may be considered
Contact Center Systems Analyst
A company is looking for a Contact Center Systems Analyst II to drive data analysis and recommend system improvements. ...
Lead Contact Center Analyst
A company is looking for a Lead Contact Center Systems Analyst to oversee contact center activity data and recommend technology system improvements. ...
Contact Center Business Analyst
A company is looking for a Business Analyst- Contact Center to support system and business processes across multiple higher education institutions. ...
AI Solutions Engineer- Enterprise East
Bachelor's Degree in Computer Science, Computer Engineering, Electrical Engineering, or related field. We are seeking a Solutions Engineer - Artificial Intelligence (AI) to join our dynamic sales team. ...
Deputy Program Manager
The Deputy Operations (Ops) Manager will work in a dynamic, multi-disciplinary environment supporting scientific and engineering personnel on a laboratory facility decontamination and decommissioning project. The individual will work directly with the on-site Operations Manager and project managemen...
Global Structured/Project Finance Americas Chief Staff Operating Manager, Director
The role of the position of Director, Chief Staff Operating Manager, is to manage and lead the pool of analysts/associates, lead recruiting effort and HR matters, and support SDAD management on business operations and reporting. At least 8 years of investment banking, project finance or similar expe...
VMDR Research Product Manager
Qualys is looking for an experienced Product Leader who is technical, and collaborative to join our vulnerability research product team. You will work very closely with research team and be a key member interfacing with product leadership and executive staff. Own product initiatives related to vulne...
Senior Analyst, Business Dev
The primary function of the Senior Analyst, Business Development is to provide high-level analytical support to the Executive Director of Clinical Business Development of ColumbiaDoctors and the CFO of Columbia Physicians and Surgeons and Columbia Doctors to achieve the financial and operational goa...
Medicare Adherence Program Manager
A company is looking for a Medicare Adherence Program Manager to enhance program efficiency and service levels for its members. ...
Clinical Project Manager
The Manager of Clinical Business Process Monitoring oversees the core functions of routine clinical monitoring and special audit/monitoring projects, the analysis of findings and presentation of those findings to internal teams and delegated vendors. Provides coverage for any auditor and any aspect ...