Shift : Monday-Friday 8am to 5pm
Key Responsibilities :
- Responsible for sets / resets conference rooms / beverage requests per the schedule provided by the Conference Center Coordinator
- Conducts floor checks and maintains Conference Center to cleanliness and organization standards; performs weekly supply audits
- Stocks and restocks assigned canteens and copy stations daily; reports issues to appropriate individuals
- Responds to customer concerns, escalating where necessary
- Performs regular inspections of workspace(s) to identify area / items / equipment / materials in need of repair, replacement, and / or upgrades
- Keeps accurate records / logs of inspections / room checks
- Communicates effectively and professionally through speech, email, chats, and phone calls
- Provides outstanding customer service at all times, without exception
- Assists / backs up other team members when needed
- Other duties as assigned by management
Qualifications :
- HS Diploma or equivalency required
- Working knowledge of mail / distribution basics or office experience equivalent
- Working knowledge of Microsoft Products including : Word, Excel, Outlook, and Teams
- Must demonstrate exceptional customer service skills; adaptable to a dynamic environment while possessing strong interpersonal skills
- Must be able to learn new skills quickly
- Flexible and able to juggle multiple, and at times, conflicting priorities
- Strong initiative required; ability to work independently with minimal direct supervision
- Able to remain diplomatic in stressful situations; team oriented and has the capacity to build strong working relationships both within the team and with external stakeholders / customers
- Exhibits superior verbal and written customer service skills
- Maintains confidentiality while working with highly sensitive materials
- Able to walk, bend, kneel, stand, and / or sit for extended periods of time
- Able to lift or move 50lbs or greater at times
Job Posted by ApplicantPro
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