Strategic Account Manager

Macro Helix helps hospitals and health care systems improve the operational and financial performance of their pharmacy service offerings.

Our services and technology solutions help to reduce drug costs, increase reimbursements, and maintain compliance with federal and state regulations.

The Strategic Account Manager will provide support for 340B software directly to hospital base.

Key Responsibilities

Enhance relationships with existing strategic customers to help drive retention and satisfaction

Enables customers to optimize use of Macro Helix software and services

Works directly with IT development team on key enhancements to software

Performs on-site and remote quarterly customer business reviews.

Communicates legislative and industry changes as well as Macro Helix software and service changes to customers

Regular exposure to customer and Macro Helix / McKesson executives

Drives the rapid adoption of additional Macro Helix and McKesson products and services including the use of 340B contract pharmacies

Collaborates and facilitates contract administration and renewal

Works closely with McK distribution personnel to identify opportunities to win pharmaceutical distribution business

Participates in sales team presentations where appropriate to further enhance business growth opportunities, improve selling skills, and gain knowledge about customer base

Assists in leadership of Macro Helix user group meetings

Represents the company by consistently demonstrating the understanding and modeling of McKesson ICARE shared principles

This position is a work-from-home (optional in-office in Atlanta) with

Minimum Requirement

Degree or equivalent and typically requires 2 + years of relevant experience

Education

BS degree or equivalent experience in Healthcare Practice Management

Critical Skills

3 + years of successful account management / customer service expertise within healthcare industry

Strong ability to communicate effectively with senior executives

Attention to detail and analytical skills strong problem-solving skills

Organization and time management skills

Proficiency in Microsoft Excel (pivot tables, v-lookups)

Proven track record of delivering exceptional customer service

Additional Knowledge & Skills

Strong interpersonal / relationship building skills

340B program knowledge

Working knowledge of tangential systems that work alongside Macro Helix software (e.g., pharmacy software, wholesaler ordering systems, switch, etc)

Working knowledge of competitive products & services

2+ years experience working with healthcare software

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets.

The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.

In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

For more information regarding benefits at McKesson, please

Our Base Pay Range for this position

$58,300 - $97,100