Admissions Attendant - Snow Island Park

Margaritaville at Lanier Islands

Islands Entertainment Company, LLC

Job Description

Job Title : Admissions Associate

Department : Snow Island

Reports To : Snow Island Management

Prepared Date : 09 / 2024

License to Chill Snow Island park opens November 16th, 2024!

https : / / www.mvlihoursofoperation.com /

SUMMARY : This position oversees the greeting of all guests as they enter and exit the park. Responsible for assisting guests with the purchasing of tickets and season passes, as well as, providing bag safety checks as guest enter the park.

This position requires heavy communication with the guests informing them about the park, its rules, and policies. Associates are responsible for admitting all guests into the park and enforcing park policies and rules in a friendly manner.

Friendly and informative are the keys to success here!

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Welcoming guest
• Operating a scanner
• Performing customer service
• Maintain a clean workspace
• Answer phone calls
• Assist one or multiple guests at a time with any questions
• Maintain trash and cleanliness in the park
• Effective communication with coworkers and supervisors
• Checking bags before the guests enter the park
• Basic math
• Must be able to read and write
• Proficient computer skills
• Enforce and knowing all policies
• Other duties as assigned

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities but has the potential for growth.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must be at least 16 years of age
• Communicate in a friendly manner even when stressed
• Able to stand for long periods of time

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, and percentages.

EDUCATION and / or EXPERIENCE

Must be at least 16 years of age

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write simple correspondence and complete reports detailing customer interactions. Ability to effectively present information and give directions with customers and employees.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions in both written and verbal form. Ability to deal with problems involving many variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those an associate must meet to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Admissions associates are frequently required to stand, walk, run, climb, balance, sit, talk, hear, and reach, handle, or feel.

The associate is occasionally required to lift and or move 50 pounds or more. The associate is required to stand while they are working at any position in admissions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, associates are exposed to outside weather conditions including sun, rain, water, high humidity, and excessive heat.

The noise level in the work environment is moderate.