Warehouse Supervisor

Federated / Fisher Auto Parts, Home of the Parts Professionals !

Providing world class customer service and reliable auto parts and accessories for over 85 years! Fisher Auto Parts’ employees are one of the key ingredients to our success past, present and future.

Fisher has many different career and employment opportunities, as well as benefits to offer new and current employees!

KNOWLEDGE, SKILLS, DUTIES AND ABILITIES :

• Responsible for consistently growing the business by exceeding all sales, payroll and profit goals with a specific focus on production metrics & Key Performance Indicators;
• Monitor and manage inventory to ensure maximum profitability and product availability;
• Maintaining adequate levels of safety and security throughout the warehouse at all times and assist in documenting incident reports;
• Maintain the highest standards of customer service, including prompt handling of all customer and associates complaints / concerns;
• Maintain warehouse appearance at or above company standards;
• Ability to work in a fast-paced and dynamic warehouse environment;
• Ability to make sound, common sense business decisions;
• Ability to communicate professionally & effectively with subordinates, peers, and corporate management, both verbally and in writing;
• Strong interpersonal and communication skills, and the ability to work effectively within a diverse population and workforce;
• Provide input into the selection, hiring, training, developing, and retention processes for quality associates;
• Ability to direct, coordinate and set an example for associate’s performance;
• Ability to hold associates accountable for successful outcomes / results;
• Ability to ensure effective and efficient use of all available resources in a cost effective manner;
• Ability to build strong relationships with associates, customers, office and warehouse support staff, peers and supervisors;
• Ability to manage labor hours and payroll costs effectively;
• Ability to think in terms of overall leadership and business objectives;
• Ability to effectively motivate, coach and teach associates to reach their full potential;
• Ability to plan, schedule, delegate responsibility for and follow-up on assigned duties, while holding associates accountable for achieving both personal and shift-wide results;
• Ability to manage inventory levels for maximum profitability and customer needs, while holding inventory losses to an acceptable level as established by the company;
• Ability to understand all facets of the warehouse operations model including inventory management, stocking levels, parts distribution and delivery systems;
• Possess strong organizational and motivational skills;
• Ability to maintain high standards of customer service and create positive customer experiences that reflect well upon the company;
• Ability to build customer loyalty;
• Familiar in the use of warehouse management computerized systems and applications to include, inventory control, stocking, receiving, picking and packing;
• Competent in Microsoft Excel & Word;
• Ability to identify & document Haz-Mat Bill of Lading requirements when shipping;
• Ability to monitor all activity within the warehouse, thus ensuring safe, effective and productive results while driving key business objectives including the reduction or elimination of at-fault accidents;
• Ability to manage time effectively;

CONDITIONS OF EMPLOYMENT :

• High school diploma or GED equivalent;
• Bachelor’s degree in business or a related area preferred;
• 2 3 years of prior experience in the management in a wholesale / retail environment;
• A valid driver’s license is a requirement of this position (MVR Report must be obtained by applicant and submitted for approval prior to hire date) and satisfactory MVR must be maintained;
• Successfully complete a pre-employment drug test;
• Acknowledgement of and adherence to all Company policies and procedures as contained within the Fisher Auto Parts Employee and Driver’s Handbooks, which will be provided at the time of hire;
30+ days ago