Job Description :
Pay Range $60hr - $74.07hr
Responsibilities :
- Provide recommendations for our Box environment and be able to configure advanced enterprise level settings such as Box Shield, Single-Sign On and security best practices.
- Play a critical role in building and sustaining business partner relationships while driving the adoption of the Box product and platform.
- Engage with business stakeholders to understand requirements, integrating business knowledge with technical solutions.
- Engage with technical staff to contribute to the technical strategy and design to meet business needs.
- Create technical documentation for the support teams and customers.
- Proactively research and evaluate tools and technologies, as appropriate, to the collaboration environment.
Qualifications :
- As a Box Admin, candidate must have 7+ years of admin experience managing & supporting Box enterprise environments in following areas : user account management, reports generation, integration of 3rd party applications, security & permissions.
- Experienced with establishing Box feature release & software update process and deployments at a regular cadence.
- Extensive experience troubleshooting, support & ticket analysis in Box related issues.
- Ability to assist and guide with Box best practices and standards.
- Ability to lead project implementations with responsibility for architecture designs and solution strategy.
- Ability to effectively present product and / or solution information to both a technical and non-technical audience.
- Need to have a thorough understanding of other platforms including Microsoft O365 and Zoom and other integrations with Box.
- Bachelor's degree in Computer Science, Computer Engineering or related field, or the equivalent combination of education and related experience.
- Broad experience in eliciting requirements and communicating clearly with non-technical individuals, development teams, and other ancillary project members.
- Ability to work independently.
- Proficiency in authoring, editing, and presenting technical documents.
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