Summary : Work with the Food Servers to ensure guests have all food and non-alcoholic beverage items needed, tables are kept clean and well-maintained in a timely manner, and follow pre-determined service standards to ensure a positive guest dining experience at a level consistent with an upscale dining environment.
Essential Functions :
- Greets the guest in an upbeat and positive manner
- Delivers bread, serves and replenishes water and / or guests’ non-alcoholic beverage of choice in a timely manner, offers refills when the glass is half full
- Maintains a general knowledge of menu items and beverages offered
- Clears table as soon as appropriate and sweeps floor underneath and around tables as needed
- Transport dirty tableware to the dishwashing area immediately
- Replace silverware as needed
- Sets tables according to the standards of the outlet
- Polishes glassware and silverware
- Monitors and maintains cleanliness, sanitation and organization of assigned work areas, rotating product using FIFO
- Maintains complete knowledge and complies with all Departmental policies, procedures and service standards
- Assist in running of food when needed
- Performs other duties as assigned
Requirements :
Qualifications / Requirements :
- Six months previous experience performing same or similar job duties
- Previous experience working in an upscale dining environment preferred
- Experience providing high-touch guest service expected in an upscale room environment
- Ability to manage multiple tasks and remain calm in a high-paced environment
- Ability to effectively communicate in English, both written and verbal
- High school diploma or equivalent, or vocational training preferred
- At least 18 years of age
Required Work Cards
Health
Physical Requirements
- Frequently lift, carry, push, pull or otherwise move objects weighing up to 50 lbs.
- Walking or standing up to 100% of the time, including movement on slippery and / or narrow surfaces
- Vision, hearing, speaking and literacy (critical).
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Working inside in a noisy, smoky, and hot or cold environment
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Duties to be performed with or without reasonable accommodations.