Embedded Service Technician I

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes.

More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience.

With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.

We currently have an Embedded Service Technician opening for team-oriented individuals possessing vocational training in electronics or electromechanical engineering.

In this role, you will be responsible for providing service on our products at customer sites. The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.

Responsibilities :

• Services intrusion, fire, CCTV, and access control security systems.
• Performs scheduled, routing preventive maintenance on a variety of equipment / systems under contract agreement by inspecting, adjusting, cleaning, and calibrating systems and checking out equipment to ensure it’s in satisfactory working order.
• Completes maintenance, within assigned hours, in a manner that reduces emergency calls and results in achieving the goal of zero call backs.
• Assists with the start-up of new equipment or system installation and adjusts as needed to ensure the system is operational.
• May plan schedules, lay out basic electrical equipment installations, and assist in the start-up and check-out of new systems installations.
• Presents a professional image both in personal and vehicle appearance.
• Performs work assignments in a safe manner and within specified cost limits.
• Promotes, builds, and maintains good customer relations and assists with contract retention.
• Maintains company propriety and documentation in accordance with established policies; handles proprietary information in the prescribed manner;

adheres to and supports Securitas Technology policies and procedures including all safety requirements.

• Keeps abreast of changes and new developments in products and technology.
• Attends and completes training programs as requested.

Minimum Requirements :

• Must Hold a minimum of 1-2 years of experience installing and / or servicing intrusion, fire alarm, access control, and CCTV security systems.
• High School Diploma or equivalent
• Vocational / Technical Degree in electrical, security, or computer systems preferred.
• A thorough knowledge and understanding of intrusion detection systems, electronic access control, CCTV, IP video, Surveillance systems, fire alarm and life safety systems
• NICET Certification preferred.
• Lenel, Pro-Watch, Software House, Picture Perfect certifications preferred.
• Bosch, Honeywell, Radionics, or DMP system knowledge preferred.
• Edwards / EST, Simplex, or GE / Mirtone system knowledge a plus
• IP Video and IT experience preferred
• Climb ladders that extend up to 24 ft. in height
• Carry items up to 75 pounds
• Ability to work on-call on a rotational basis covering after hours & weekend emergency calls.
• A valid state driver’s license, without restrictions, is required.

Securitas offers comprehensive benefits :

• Medical, Dental, Vision, and Life Insurance
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday, and sick time
• Educational Assistance
• Exceptional growth opportunities
• Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.