Search jobs > Baltimore, MD > Customer manager
A company is looking for a Customer Success Manager I to support Small Market Business partnership customers and provide administrative and analytical excellence across the Customer Success team.
Key ResponsibilitiesAnswer inquiries and provide support regarding products and servicesManage daily employer eligibility files and support new file setupsExecute day-to-day responsibilities via email and ticketing systemsRequired QualificationsBachelor's degree or 1 year of experience in customer success or account managementDetail-oriented with a passion for supporting customersEnthusiasm for the company's mission and collaborative teamworkAbility to follow detailed processes and maintain focus in work outputExperience with Salesforce or other CRM is preferred
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The Customer Success Specialist – Project Manager is responsible for the end-to-end management of onboarding client license portfolios and the successful implementation of CT Corporation's Business License Services for enterprise customers. In this capacity, the Project Manager will be the main cont...