Position Purpose
The City of Arvada operates two golf club restaurants; responsible for mixing and serving drinks to guests; ensures guest satisfaction through providing the best possible service standards.
Tip Eligible Position
ONCE YOUR APPLICATION IS RECEIVED A HIRING MANAGER WILL CONTACT YOU, BUT TO SCHEDULE AN IMMEDIATE INTERVIEW CALL OR TEXT CARLOS (720) 601-5823 OR RON (720) 697-0018.
Essential Functions / Knowledge, Skills and Abilities
ESSENTIAL JOB FUNCTIONS
- Provides excellent guest service to patrons of the golf course facilities;
- Has thorough knowledge of beverage menus, i.e. house brand liquors, liquor, beer and wine that is available; has ability to describe beverage ingredients and preparation;
- Greets guests warmly and with a smile, proceeds with standard sales approach with suggestive selling and upselling; has thorough knowledge of food menu contents, daily specials and ability to describe menu items, preparation, and ingredients to guests;
- Serves alcoholic and non-alcoholic beverages to guests prepared per provided recipes;
- Stocks glassware and ice; prepare mixes and garnishes;
- Manages inventory and restocks supplies as needed;
- Follows all safety and sanitation procedures;
Works in an organized, expedient manner, anticipates guests' needs; i.e. staging the table per guest orders, refills, etc.
- Clears dishes and tables; as needed;
- Deliver all food and beverage items to guests with tray service in a timely manner, a maximum of 2 items may be hand-carried;
- Keeps stations and work areas clean;
- Performs all side work duties, works opening and closing duties as directed; helps where needed in restaurant;
- Handles cash and credit card transactions accurately;
Follows and upholds established liquor laws and regulations as well as restaurant alcohol policies
- Monitors guest alcohol consumption and intervenes as necessary;
- Attends required department meetings and training sessions;
Other duties as assigned.
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES
Ability to communicate with others, ability to use good judgment;
Ability to work independently, ability to maintain clean and neat appearance, ability to maintain adequate attendance, ability to follow instructions,
Ability to work with a P.O.S., handle and reconcile of cash banks,
Ability to carry a serving tray as required;
Must be able to work evenings and weekends and some holidays, ability to establish and maintain effective working relationships and supervisors, other employees, and the general public;.
Qualifications - Working Environment / Minimum Qualifications
MINIMUM QUALIFICATIONS
Must be 21 years or older
Ability to lift / carry up to 50 pounds occasionally
PREFERRED QUALIFICATIONS :
1-2 years previous bartending
Previous guest service or server experience
Vision Mission Values
The City is an Equal Employment Opportunity.
Vision :
We Dream Big and Deliver
Mission : We are dedicated to delivering superior services to enhance the lives of everyone in our community.
Values :
Innovation : We excel in creativity, flexibility and the use of best practices while valuing diverse backgrounds, ideas and perspectives.
Passion : We are a high performing, inclusive team inspiring each other to pursue excellence.
Opportunity : We value our diversity, embrace possibilities, face challenges, preserve and take action to deliver quality results