Customer Service Rep

Benefits :

• 401(k) matching
• Competitive salary
• Health insurance
• Paid time off
• Tuition assistance
• Bonus based on performance

Are you looking for a meaningful career in a local business that has national brand support people recognize and trust?

As an Insurance Customer Service & Sales Professional, you will help grow and maintain a local Allstate agency by engaging with existing clients and new clients while building strong relationships in the community.

This position is for either Full or Part Time. You will apply insurance knowledge servicing and applying some sales skills to aid the customers in a pleasant experience with the agency while increase the customer’s understanding of the value of insurance and cultivate long-term relationships with trusted advice.

Responsibilities

• Onboarding New Clients / customers to the agency, helping them understand the online tools and policies available to them.
• Assist with Billing, documents and walk in customers.
• Offer further protection advice to customers by offering Allstate products that will meet their needs.
• Aid customers with potential claim direction and comfort at time of an emotional experience.
• Solidify the relationship with the customer and providing personalized support.
• Educate prospective customers on how to protect their families and assets
• Provide a positive customer experience

Job Qualifications

• Prior Customer Service experience required
• Sales experience preferred
• Insurnace Experience a plus
• Willing to obtain necessary Property and Casualty or Personal Lines Certifications (existing license is a plus!)
• Confident, motivated individual who works well independently
• Able to multi-task, follow through, and follow-up on a professional level
• Have excellent verbal and written communication skills
• Excellent computer, Microsoft Office and Window's experience while handling multiple applications at the same time,

Benefits may include :

• Comprehensive on-the-job training
• Get paid to learn!
• Base plus commission plan
• Uncapped commission
• Additional bonus opportunities
• Continuous learning and development courses, available through Allstate University
• Positive work environment
• Advancement opportunities

Disclosure : Each agency is different in how their staff, book of business, sales process, and compensation is structured.

Compensation is typically offered as base plus commission and will depend on the agency and your experience. Actual benefits offered will vary per agency and may not include the benefits listed above.

Good Work. Good Life. Good Hands®

The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands, and taking bold steps to serve our customers' evolving needs better.

That's why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you'll have a hand in transforming not only Allstate but a dynamic industry.

You'll have opportunities to take risks, challenge the status quo, and shape the future for the greater good.

Everything we do at Allstate is driven by a shared purpose : to protect people from life's uncertainties so they can realize their hopes and dreams.

For 89 years, we've thrived by staying a step ahead of whatever's coming next to give customers peace of mind no matter what changes they face.

We are the Good Hands. We don't follow the trends. We set them.

The Sales Professional opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors. 2021 Allstate Insurance Co.

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors.

2021 Allstate Insurance Co.