Senior Systems Analyst

Locations : VA - Richmond, United States of America, Richmond, Virginia

Senior Systems Analyst

Are you interested in joining a team of best-in-class leaders who enable game-changing business results by building solutions to complex technical problems that unleash greatness in our associates?

At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs.

If you have a passion for shaping the overall people and technology strategy for the business, then look no further!

We work in a business-casual, collaborative environment where one's contributions are recognized, successes are elevated and effort is rewarded.

Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire.

We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company - and one of the best companies to work for.

Here at Capital One we bring a data-driven approach to everything that we work on. If you have a passion for analyzing big data, solving complex problems, and want to be part of a winning team, then this is the job for you.

We are hiring a Sr. Systems Analyst to support our Payroll Team. The Sr. Systems Analyst on the PATT Systems Team supports Payroll, Absence, and Time Tracking across multiple countries, driving enhancements in a well-managed way.

This allows Capital One to lead the industry in pay accuracy by utilizing the strategic partnership between HR and technology.

You will be responsible for leading ongoing system requirements management, regression testing, and business process changes, as well as projects related to Workday, Salesforce, ADP GlobalView, and other systems that impact payroll processing.

This role will also be responsible for data analysis, driving process improvements, analyzing system configurations, and supporting our payroll, absence and time tracking production teams.

In this role, you will gain skills including technical knowledge of systems (Workday, Salesforce, ADP GlobalView, etc.), product management (prioritizing work and translating requirements between business and tech), data analysis (Excel, Google Sheets, Google Looker, etc.

and project management (JIRA, Google Slides).

You will make an impact in this role by having a passion for continuous improvement with a keen eye for detail. Also, it will be essential to have a growth mindset to continue learning new processes and technologies every day.

Each day will bring new problems to solve!

Responsibilities :

• Testing and release lead for Workday releases that impact the payroll, absence, and time tracking (including weekly Workday service releases and semi-annual Workday feature releases)
• Partner within HR Technology (HRIS) and HR Product Management Teams to request changes and regression test system configurations
• Proactively recommend process improvements to rethink existing configurations and creatively find solutions to unique problems - including finding ways to automate manual work
• Analyze incident data to identify impacts to our team and make recommendations on resolution and root cause analysis
• Create and / or validate processes associated with organizational needs
• Build and / or maintain tools create outside system such as Microsoft Excel Macros and Google Workspace Apps Script
• Solve or proactively improve configuration issues either from both bug fixes and enhancements, including testing and documentation of changes
• Point of contact for production support for operation team in issue resolution and troubleshooting
• Actively participate in daily huddles / stand-ups
• Maintain open communication with cross-functional and partner teams
• Special projects and / or other responsibilities as assigned

Basic Qualifications :

• Bachelor's Degree or military experience
• At least 1 year of experience in information technology or 1 year of experience in data analytics

Preferred Qualifications :

• Bachelor's Degree in Information Technology, Data Analytics, Business Analysis, Accounting, Statistics, Business Administration, Economics, Finance, or Human Resources
• 1+ years of experience in Systems Analysis, Information Technology, Data Analytics, Compensation, or Finance
• 1+ years of experience with Workday and / or Salesforce configuration or system administration
• 1+ years of experience working with Microsoft Excel and / or Google Workspace (Docs, Sheets, Slides, Looker, etc.)
• 1+ years of experience with Visual Basic for Applications (VBA) or Google Apps Script
• 1+ years of experience with SaaS configuration
• 1+ years of experience with Agile methodology or Business Process Management (BPM)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

• Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law;
• San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act;

and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at redacted or via email at RecruitingA redacted .

All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to C redacted

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).