Position Summary
Research, compile, analyze and evaluate data and prepare reports for an assigned area using automated systems and tools;
perform a variety of administrative and end-user technical tasks relative to assigned area of responsibility; and to update, develop and maintain basic end-user data base systems to track and report program data.
Job descriptions are intended to present a general list of tasks / duties performed by employees within this job classification.
Job Descriptions are not intended to reflect all duties performed within the job.
Minimum Education, Experience And Additional Requirements
Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.
Associate's degree from an accredited college or university in business, information systems, social sciences or related field; and
Five (5) years of experience in data collection and data maintenance, research, analysis and report preparation.
Preferred Knowledge
- Principles and practices of data collection, management, and analysis
- Methods and equipment of computer and applicable software program operation
- Business letter writing and report preparation
- Methods of research, data analysis, and report preparation
- Principles and practices of program development
- Basic methods and techniques of providing user assistance
- Basic principles and practices of end-user software troubleshooting
- Statistical analysis techniques and methodologies
- Principles of data research
Preferred Skills & Abilities
- Plan, organize and schedule office priorities
- Perform routine data analysis duties
- Perform data entry into a database
- Maintain various types of records and contract documentation
- Use personal computers and standard office software packages and internet applications
- Troubleshoot various basic personal computer and end-user software problems
- Learn operational characteristics of personal computers and operating systems
- Learn methods and techniques used in the installation, troubleshooting, and maintenance of end-user data systems
- Learn to implement and maintain end-user data systems and supporting hardware and software applications
- Communicate clearly and concisely
- Research, analyze, and evaluate programs, policies, and procedures
- Prepare a variety of administrative and / or financial reports
- Establish and maintain effective working relationships with those contacted in the course of work
- Perform the essential functions of the job with or without reasonable accommodation
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