Benefits :
- 401(k) matching
- Opportunity for advancement
- Paid time off
- Training & development
FASTSIGNS #220401 is hiring for a Customer Service Representative to join our team
Benefits / Perks :
- Competitive Pay
- Paid Vacation and Holidays
- Performance Bonus
- Ongoing Training Opportunities
- Advancement Opportunities
A Successful FASTSIGNS Customer Service Representative Will :
- Serve as first point of contact for walk-in, email, E-commerce and telephone customers.
- Identify and resolve customer satisfaction issues.
- Communicate with customers on order status and changes the production schedule
- Consultatively sell and make recommendations to prospects and clients using various products and Brand Standards.
- Develop a complete understanding of pricing and proposal models.
- Complete all paperwork and follow established center procedure from initiation through completion of a project (i.e., Work Order, POS entry pre-payment collection, artwork approval, reporting).
- Prepare estimates and establish / maintain estimate follow-up procedures.
- Communicate with customers on order status and changes the production schedule.
- Maintain an attractive retail environment (clean, organized and functional).
- Support center Franchisee or center manager as needed with reports, close-out, invoices, and daily, weekly and monthly paperwork.
Ideal Qualifications for FASTSIGNS Customer Service Representative :
- 2-3 years of retail or counter sales experience preferred
- High school diploma or equivalent
- Outgoing, responsive, eager to learn and has the ability to build relationships
- Great listening and organization skills
- Ability to view a computer screen for long periods (4 hours or more)
- Ability to work under pressure to output high volume, high-quality work
- Sign industry experience a plus but not required
Do you enjoy working with people? Do you enjoy helping people solve problems by providing excellent customer service and responsiveness ?
Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the growing and ever-changing Sign Industry. Apply today!
Compensation : $32,500.00 - $37,500.00 per hour
Compensation : $32,500.00 - $37,500.00 per hour
30+ days ago