Abercrombie & Fitch - Brand Representative Lead, San Francisco Outlets

Company Description

Abercrombie & Fitch Co. (NYSE : ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands.

The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend.

abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything.

The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin.

Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all.

Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.

The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style.

Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites , , , , and .

Job Description

The Job

Provides great customer service by anticipating and responding to customer’s needs. Possesses an individualized style that relates to customers.

Engage customers in a genuine way to drive sales and provide an exciting, fast and easy store experience. Oversees the functions of the stockroom including receiving and processing shipment, merchandise organization and sales floor replenishment.

Executes necessary operational functions in the event that a manager is not present.

Brand Representative Leads work schedule requirements vary across countries, but are typically spread across 5 working days weekly.

Brand Representative Leads are required to work most Saturdays and some Sundays, and during the weeks of peak holiday.

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.

A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward :

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a Brand Affiliate

Training and Development

A Global Team of People Who'll Celebrate you for Being YOU

Qualifications

What it Takes

At Least One Year of Customer Service Experience

Work Ethic

Assertiveness

Applied Learning

Attention to Detail

Analytical Skills

Adaptability / Flexibility

Multi-Tasking

Stress Tolerance

Additional Information

What You’ll Do

Delivers Excellence in Customer Experience to Drive Sales

Communication

Leads Associates in Maintaining Salesfloor Presentation

Asset Protection and Shrink

Policies and Procedures Adherence

Oversees Stockroom Organization

The starting rate for this position is $ per hour (, the recruiting pay range for this position is $ - $ per hour). The starting rate and range may be modified in the future.

SEE WHAT IT’S LIKE TO #WORKATANF -