Electronic Payments Implementation Specialist
Job Description
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The Electronic Payments Specialist will provide excellent customer service supporting Catalyst Corporate’s electronic and faster payments products to member credit unions.
The Electronic Payments Specialist is required to work with the group to successfully manage multiple tasks simultaneously ensuring all department service standards and procedures are achieved.
The Electronic Payments Specialist is responsible for implementation of faster payment products including, FedNow, Real Time Payments, CU Loan Pay and Moli.
This role is also responsible for handling the day-to-day operations related to faster payment products, including billing, member support, handling exception items, and vendor management.
The Electronic Payments Specialist role requires a strong knowledge of rules for each faster payment solution, and software functionality.
This position will also assist with ACH daily operations and credit union inquiries.
The Essential Requirements :
- 2-3 years customer service experience
- Basic computer and office skills
- Job-related course work after high school, equivalent to one year of additional education
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Electronic Payments Implementation Specialist
The Electronic Payments Specialist will provide excellent customer service supporting Catalyst Corporate’s electronic and faster payments products to member credit unions. The Electronic Payments Specialist is responsible for implementation of faster payment products including, FedNow, Real Time Pay...
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