Ramp Agent

Job Description

Job Description

Position : Ramp Agent

Reports to : Ramp Supervisor

Location : HPN

Airport : Westchester County Airport

Summary :

A Ramp Agent is responsible to perform the duties and responsibilities of the position in a safe, timely and efficient manner under the direction of a supervisor or manager.

The job includes shift work, including evenings and nights, weekends, holidays and overtime.

Essential Duties & Responsibilities :

• Load and unload baggage
• Park / Dispatch aircraft, marshalling, pushback, wing walking, chocking and cone placement associated with the parking and dispatch of aircraft
• Operate ground equipment
• Service of aircraft, including water / lavatory service
• Clean aircraft cabin
• Aircraft deicing
• Perform F.O.D. checks
• Provide wheelchair service upon passenger request, including escorting a passenger with a wheelchair
• Perform other functions as assigned by the Ramp Supervisor
• Work in conjunction with ramp team for the safe and timely operation of assigned flights
• Prepare the ramp equipment at the gate for aircraft acceptance
• Clear obstacle clearance zones for arriving and departing aircraft and all aircraft movements
• Ensure gate checks and security bags are cleared and loaded accordingly and ensure aircraft is loaded in accordance with operations instructions

Qualifications :

• 18 years of age
• High School Diploma or GED
• A valid driver’s license
• Able to lift up to 50 pounds and remain on your feet for a prolonged period of time (8 - 10 hours)
• Ability to climb, bend, kneel while working in a confined area
• Write, read and communicate in English
• Prior customer service experience a plus
• Flexible and able to work all shifts including evenings, overnight, weekends and holidays
• Ability to work in adverse weather conditions
• Ability to perform under pressure
• Maintain airline and airport qualifications as they relate to job functions
• Must be a team player

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle to feel;

reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell. The employee is occasional required to sit.

The employee must regularly lift and / or move more than 50 pounds. Specific vision abilities required by this job include vision, distance vision, peripheral vision, depth perception and ability to adjust focus.