Veterinary Hospital Director, Urgent Care (Tustin, CA)

VCA Urgent Care is looking for a Hospital Director to lead our hospital in Tustin, California!

Are you a dynamic team leader looking for an exciting start-up opportunity? Do you want to play an integral role in the launch of a new veterinary urgent care hospital?

If so, we want to hear from you!

At VCA, we’re taking care of the future of veterinary medicine with an innovative approach to urgent care. VCA Urgent Care bridges the gap between Primary and Emergency Care by utilizing 24 / 7 teletriage, transparent wait times, a smart virtual waiting room that allows clients to wait at home until it’s time to be seen, purposeful design, and robust staffing models to provide pets with access to same- and next-day non-emergent care. care

As a Hospital Leader, you will be responsible for leading a team of veterinarians, technical, and service based associates.

You will direct the implementation of a new and innovative veterinary experience. To be successful in this role you will need to embrace the vision, adopt new ways of working, bring a positive attitude, and commit to the execution of the urgent care model.

What You’ll Do

Lead on-site hospital opening efforts

Hire, train, engage and retain top performing associates

Deliver on hospital operational performance, including but not limited to financials, people metrics and client experience standards

Build a high-volume urgent care business

Deliver value to clients by creating an efficient and caring environment

Deliver value to associates by creating an operational environment with high psychological safety, trust and inclusion as cultural tenantsLead all associates with a positive, can-do’ attitude with passion for the mission

Hold all hospital associates accountable for performance standards and respectful communication conduct

Lead all associates with a positive, can-do’ attitude with passion for the mission

Ensure our Associate Experience (ex. every associate has the opportunity to contribute at the highest level of their skillset, DVMs take their lunch break, associates go home on time and with records done for DVMs) is executed upon daily

Raise awareness and promote a collaborative relationship with internal and external stakeholders

Qualifications

5+ years of veterinary hospital or equivalent education and experience

years of supervisory, management or equivalent education and experience

Demonstrated experience driving organizational change

Action oriented, independent, self-starter comfortable working in a fast-paced environment

Proven ability to manage multiple and time-sensitive priorities simultaneously with a keen eye for inefficienies

Strong written / verbal communication skills

Schedule

Hospital is open 7 days per week, 10am 8pm. This position is a 5-day a week, in-hospital position requiring one Saturday or Sunday shift worked each week.

Location

631 E 1st St, Tustin, CA 92780

Salary

The annual salary range for this position is $77,500 $82,500 per year. Compensation is negotiable based on education, experience, and other relevant credentials.

This position may also be eligible for annual variable bonus programs.

Benefits

Below are some of the many benefits of joining the VCA team for full-time associates (part-time benefits may vary)!

Paid vacation, sick time, and holiday pay

Free mental health sessions (Lyra) and wellness subscriptions (Head Space)

Referral bonuses

Medical, dental & vision insurance for you and your family

Health saving account, and Flexible spending account

Generous pet care discounts plus discounts on Mars, Royal Canin, and more

Life, short, and long-term disability insurance (company paid)

Paid parental leave for new parents

401(k) (company match)

Opportunities for growth and leadership roles at VCA and Mars Veterinary Health

Dedicated onboarding and development support

Associate-led equity, inclusion, and diversity groups

Free Continuing Education through our online WoofU

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits : We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation / sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed.

It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at