Customer Service Representative - State Farm Agent Team Member

Kelly O'Brien - State Farm Agent
Myrtle Beach, SC, US
$40K-$50K a year
Full-time

Join Our Dynamic Team!

Are you a vibrant and enthusiastic individual who loves providing exceptional customer experiences? Do you thrive on engaging with people and making a positive impact every day?

If you answered "yes," then a career with a State Farm independent contractor agent could be your perfect fit!

Why You’ll Love Working With Us :

Join a fun, hard-working office where teamwork and a great culture are at the heart of everything we do. As part of our team, you’ll enjoy :

  • 401k Benefits
  • Competitive pay plus Commission / Bonus
  • Health Benefits
  • Generous Paid Time Off (Vacation and Personal / Sick Days)
  • Flexible Hours for Work-Life Balance
  • Growth Potential and Opportunities for Advancement within the Agency
  • License Reimbursement

Your Role and Responsibilities :

As an Agent Team Member focused on customer service, you’ll have the chance to :

  • Build and maintain lasting relationships with our valued customers.
  • Provide outstanding customer support, ensuring clients understand and select from our top-tier insurance options.
  • Address and resolve customer inquiries and issues promptly and efficiently.
  • Utilize a customer-centric, needs-based approach to assist clients in making informed decisions.
  • Ensure customer satisfaction through proactive follow-up and problem-solving.

What We’re Looking For :

  • A genuine interest in helping and supporting customers.
  • Exceptional communication skills written, verbal, and listening.
  • A people-oriented mindset with strong attention to detail.
  • Proactive problem-solving abilities.
  • The ability to learn and adapt to computer functions.
  • A team player who thrives in a collaborative environment.

Ready to Join Us?

If you’re motivated to succeed and excited about the opportunity to make a difference, we want to hear from you! Complete our application today, and we’ll be in touch with the next steps in the interview process.

Please Note :

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must complete any applicable licensing requirements and training programs.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

17 days ago
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