Account Manager

Job Description

Job Description

Account Manager - Burr Ridge, IL / Tinley Park, IL

Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers : No-Fail Service, Personalized Communication, and Innovative Solutions.

We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions.

After 10 years of 100% growth annually, we have grown to 15 locations across the country year over year. With over $500m in revenue, we are ranked as a Top 50 Freight broker as a privately owned company, with an entrepreneurial spirit and culture.

Why have a job, when you can have a career that you're passionate about?

Prior to the COVID epidemic, Logistics was an industry most people would admit Ive never known logistics was such a large industry.

With supply chain issues on every news channel for 2 years straight, logisticians have the ability to have a great impact on our society.

If you're looking for a fast-paced, exciting industry, where every day is different, and your workload constantly teaches something new, Circle Logistics may be the perfect fit for you.

Why Join Circle :

We believe all our employees require a work / life balance and our team will tell you, We Work Hard & We play hard. Circle provides a competitive pay package & benefits to our team members.

That is why we recognize those who go the extra mile and celebrate our victories as a goal-oriented team.

As an ( AM) - Account Manager , you will represent Circle Logistics and serve as the main point of contact for our existing customers

Duties / Responsibilities :

• All (AM) Account Managers will be assigned current clients : responsible for maintaining, managing, and growing those accounts day-to-day.
• Building trust and rapport with the client to make communication seamless and transparent.
• Build loads and arrange appt times for loads by calling those locations
• Regular continuous improvement calls and strategy with both the account management team and client
• Ensure that our CRM and TMS are updated regularly to reflect all obtained knowledge, Billing protocols, SOPs, and good details of your contacts
• Assist with converting drivers to mobile electronic tracking systems
• Identify opportunities to obtain new clients or increase current client contracts

Skills / Abilities :

• Excellent written and verbal communication skills
• Ability to thrive in a fast-paced working environment and multitask
• Superb time management and organizational skills
• Ability to work well across multiple departments
• Excellent problem-solving and time management skills.

Education and Experience :

• Associates (AA) / (AS) or Bachelors (BA) : Is a bonus
• High School Diploma or GED Equivalent : Required
• Freight brokerage experience or B2B experience preferred

Benefits :

• Free On-site training and career development
• Paid holidays and paid time off
• Insurance benefits include but are not limited to : Health, vision, dental, life, and disability
• 401(k) Plan
• Room for advancement in a fast-growing company that promotes from within
25 days ago