Position : Front Desk Manager Reports to : Club Manager Employee Type : Full Time Job Summary : This position will be responsible for the day-to-day operations of the Front Desk and Kids Club including hiring, recruiting, scheduling and training new Front Desk and Kids Club employees.
This includes, but is not limited to, the processing of guest check ins, member retention, maintain member accounts and upholding quality customer service.
Duties and Responsibilities :
- Manage club follow ups to ensure members are not past due and current
- Executes procedures as outlined by front desk and kids club manuals
- Assist Club Manager with all club operations as needed
- Responsible for daily register deposits
- Maintains office supply order
- Responsible for desk inventory
- Responsible for submitting product orders
- Attends all staff and club meetings and events
- Establish and maintain professional relationships with members and staff
- Ensures that all required documentation (daily reports, checklists, etc.) are completed in a timely manner.
- Ensures front desk is clean, maintained and organized at all times
- Ability to respond quickly and appropriately to emergency situations
- Drive revenue inside the club with retail (supplements, shake sales, apparel, tanning)
Expectations :
- Present a professional demeanor at all times when representing the Genesis Health Clubs
- Provide input in developing strategies to support club goals and objectives
- Develop and build a team atmosphere among staff and departments
- Ability to respond to common inquiries or complaints from members
- Attend all social functions within the club
- Participate in group classes and regular exercise
Job Requirements :
- Available to work weekends and evenings and holidays
- Ability to work well with others
- Experience in cash handling and credit cards
- 1-2 Years’ experience in customer service function
Physical Requirements :
- Ability to stand for long periods of time
- Ability to lift up to 45 pounds
- Ability to communicate with guests and other associates, including reading, writing and speaking
Front Desk Manager
This position will be responsible for the day-to-day operations of the Front Desk and Kids Club including hiring, recruiting, scheduling and training new Front Desk and Kids Club employees. Executes procedures as outlined by front desk and kids club manuals. Ensures front desk is clean, maintained a...
Front Desk Manager
This position will be responsible for the day-to-day operations of the Front Desk and Kids Club including hiring, recruiting, scheduling and training new Front Desk and Kids Club employees. Position: Front Desk Manager. Executes procedures as outlined by front desk and ki...
Tax - Senior Manager- Business Tax Services- Corporate Tax (Central Region Office Locations)
Do you enjoy building new client relationships to grow an already existing and successful federal tax practice? Are you ready to make a greater impact on organizations by having the right people on your team to combine tax consulting solutions and innovative technology that align the tax function wi...
Front Desk Attendant (Temporary)
Make sure the Hammer Front Desk is manned at all times. Manage all aspects of front desk communications. Answer patron questions, check out game items, inventory supplies, handle deliveries and other front desk duties. Monitor building use and report any problems to the Front Desk Supervisor or Buil...
Front Desk Agent
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer s...
Aviation Front Desk Customer Service Representative - Full Time
Why You’ll Love This Aviation Front Desk Customer Service Representative Job. Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk ...
Receptionist(Healthcare)
The Receptionist is an administrative role and is responsible for routine administrative and patient care supportive duties in medical practice to ensure the office or clinic runs smoothly. ...
Business Office Manager
Are you looking for a rewarding career in Skilled Nursing? We are currently searching for a Business Office Manager to join our friendly, caring and supportive team!. Business Office Manager by providing opportunities to further your career and with the tools and encouragement you need to succeed. A...
Experience Guide (Boutique Front Desk Receptionist)
Experience Guide (FT/PT) The NOW Massage South Tulsa - Join an outstanding team in an incredibly unique space!.Experience Guide (FT/PT) Starting at $14/hr-Weekend Availability Required.Membership sales commission in addition to hourly pay.Monthly and quarterly bonus programs.Competitive compensation...
Fitness Front Desk Associate
Manage the front desk to greet and check-in clients and prospects when they enter the studio. ...