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Manager of Account Management

VirtualVocations
South Bend, Indiana, United States
Full-time

A company is looking for a Manager of Account Management to lead a team focused on customer retention and growth.Key Responsibilities : Consistently exceed targets related to customer retention, renewal, and upsellingHire, develop, and retain Account Managers while fostering a results-driven cultureCollaborate with other teams to create strategies that drive product adoption and customer loyaltyRequired Qualifications : 3+ years of team management experience, particularly with remote teamsPrevious experience training a results-oriented team focused on retention and upselling2+ years as an individual contributor in account management or a similar client-facing roleExperience using Salesforce and customer success management toolsBonus : Experience in the dental or healthcare industry

3 days ago
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