FRONTDESK AGENT
Job Description
Job Description
Responsibilities :
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from departing guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
Qualifications :
- Previous experience in customer service, front desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
Job Type : Full-time
Job Types : Full-time, Part-time
Benefits :
Employee discount
Schedule :
- 8 hour shift
- Evening shift
- Holidays
- Overnight shift
- Weekends as needed
Frontdesk Agent
Register and assign rooms to guests.Confirm phone and online reservations.Respond to guest needs, requests, and complaints.Collect payment from departing guests.Keep records of occupied rooms and guests.Communicate pertinent guest information to designated departments.Previous experience in customer...
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