Quality Manager
When you join the Verus Aerospace team, you are more than a number you are a valued part of our company family. Superior craftsmanship, employee pride and a shared commitment to continuous improvement are the foundation of our success. We have a strong reputation for professionalism and quality in the aerospace industry. Our company is committed to excellence and we recognize that the right people, offering their ideas and expertise, will enable us to continue our success. We seek team members who are passionate, adaptable, driven to achieve quality results, focused on continuous improvement, self-motivated and problem solvers.
Position Summary :
The Quality Manager will be accountable for the entire Quality Management System function. In this role, you will integrate and develop processes that meet business needs across the organization, manage complex issues within the functional area of expertise, be involved in long-term planning, and contribute to the overall business strategy. The Quality Manager will maintain third party certifications, including AS 9100 and prevent minimal findings. Will be responsible to successfully resolve customer quality issues in a timely manner. Will manage internal quality issues and make sure they are handled in a proactive, interactive and professional manner.
Essential Duties and Responsibilities :
- Ensure the reputation and integrity of the company by meeting all customer, regulatory authority, and third-party assessor requirements
- Responsible for implementing quality compliance, assurance and improvement initiatives
- Manages & works closely with the Quality Team to support the resolution of customer quality defects
- Works with the Quality Team & Supply Chain leadership to drive improvements in supplier quality performance
- Works directly with suppliers to improve supplier quality performance
- Monitors site dashboard performance trends to identify and drive opportunities for quality improvement.
- Establish and implement metrics for monitoring system effectiveness and to enable sound quality decisions product, supplier, customer, regulatory and systems quality
- Ensures the site is properly prepared for internal, customer and / or third party, regulatory audits and ensures audits are properly managed
- Supports contract reviews for new contract awards, POCs and customer and supplier LTA's
- Provides necessary training to improve Quality Assurance Maturity across the business
- Oversees the root cause and corrective action process to drive effective process & quality improvements
- Achieve company goals through managing and mentoring of the QA team.
- Maintain ISO 9001 and AS 9100 certifications. Manage the internal and external auditing process.
- Develop policies to support Quality Improvement Plans
- Seek, share and institutionalize best practices
- Provide leadership and experience in support of lean manufacturing, product engineering, and manufacturing quality
- Change agent with strong credibility and influence in the organization
- Ability to motivate others and achieve results
- Strong analytical and quantitative skills
- Statistically literate and familiar with Six Sigma quality concepts and tools
- Demonstrated commitment for process improvement
- Customer - focused in defining quality and establishing priorities
- Strong oral and written communication skills
- Ability to deliver effective presentations and educate at all levels of the organization.
- Proficiency in math and blueprint reading
- Ability to effectively read, write and verbally communicate in English
Areas of Responsibility :
Business Management System Quality RepresentativeInternal quality issue resolutionCustomer quality issue resolutionSupplier quality issue resolutionBusiness Management System oversightConduct internal Business Management System auditsQuality Manual ownership3rd party certification audit focalCustomer Quality liaisonCustomer audit focalHardware qualification / conformitySupplier Quality liaisonHardware qualification / conformitySupplier qualification / approvalSupplier auditsRegulatory Agency Quality LiaisonAgency audit focalHardware qualification / conformitySite Calibration ManagementDevelop, implement and manage site systemPosition Requirements :
Bachelor's degree in technical, engineering or business highly preferred or commensurate experience and training.Minimum 7 years' experience in aerospace industry in a quality assurance manager role.Extensive knowledge of Lean, Six-Sigma, and other continuous improvement theories and tools.Experience with internal and external quality audits.Experience developing and maintaining quality procedures and policies.AS9100 certification compliance management.Knowledge of CNC machining process helpful, but not required.Physical and Environmental Demands :
Manufacturing environment may be exposed to noise levels, dust, grime and heat. Must wear appropriate personal protective equipment.