ERP Application Specialist

This position is responsible for implementing new and improved business processes related to the functionality, capabilities and technology of the EPICOR ERP system and is responsible for defining processes, configuring, and maintaining the system.

Utilizing best practices, ERP system knowledge and technical experience, the ERP Application Specialist ensures the system effectively and efficiently meets the business’s needs.

This TSM will utilize analytical tools and collaborate with team members from many departments to maximize the company’s investment in the ERP system.

KEY RESPONSIBILITIES :

• Coordination of EDI (inbound / outbound) setup and administration in EPICOR for various business models, e.g. B2B buy / sell, subscription billing, service billing.
• Implement new and / or unused functionality and modules to EPICOR that improve business efficiencies, cut costs, increases customer satisfaction, and / or creates competitive advantages.

This includes, but is not limited to, implementing EPICOR Manifest, Case Management, Recurring Processes (billing, shipping), and Advanced Asset Management.

Work with internal and external vendors to coordinate and maintain data integration and workflows for business’s ecommerce sites that will automate various data feeds, e.

g. inventory updates, sales orders, invoicing, tracking information, etc.

Provide functional, analytical, and technical abilities for the support, configuration, and implementation of best practice workflows and functions within EPICOR, e.

g. Inventory & Supply Chain

• Support sales, inventory management and accounting activities through new SKU setup and maintenance, maintenance of customer pricing databases, development of reports and dashboards, and other related support activities.
• Analyze business processes and provide solutions to increase user efficiency, business intelligence and data integrity.

Facilitate, document, and train on business processes related to the use of the EPICOR through collaboration with many different users and departments.

• Work and collaborate with HS IT team to identify and resolve technical issues related to EPICOR, network, cloud, and other applications and services.
• Provide training regarding updates and changes to the system and workflows around best practices.
• Other duties as assigned.

SPECIFIC KNOWLEDGE & SKILLS :

• Experience in administration and support of EPICOR system strongly preferred.
• Thorough understanding of ERP functionality including integration with all supporting sub-system
• Thorough understanding of operational business processes.
• Experience with training business users in new processes and technologies
• Experience with Web Content Management systems preferred
• Understand intermediate Internet and client / server architectures

GENERAL SKILLS & COMPETENCIES :

• Good understanding of industry practices
• Proficient with tools, systems, and procedures
• Basic planning / organizational skills and techniques
• Good decision making, analysis and problem solving skills with ability to multi-task
• Good verbal and written communication skills
• Good presentation and public speaking skills
• Good interpersonal skills
• Basic conflict resolution skills
• Developing professional credibility

MINIMUM WORK EXPERIENCE :

Typically 3 to 5 or more years of increasing responsibility in terms of any applicable professional experience.

PREFERRED EDUCATION :

Typically a Bachelor's Degree or global equivalent in related discipline.

TRAVEL / PHYSICAL DEMANDS :

Travel typically less than 10%. Office environment. No special physical demands required.

The posted range for this position is $61,085 to $106,898 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role.

Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location / labor market, internal equity, etc.

At the time of this posting, this position is eligible for a bonus not reflected in the posted range subject to the achievement of the plan.

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.