Bilingual Customer Service Specialist

Ready to be part of an award-winning team? At Pro Staff, we're excited to invite you to join us as a Bilingual Call Center Specialist in Minneapolis, MN.

As a recognized leader in legal settlement administration, we're proud to provide exceptional service to clients across law firms, businesses, and government agencies, year after year.

Bilingual Call Center Specialist Details

• Pay : $17.50 - $19 / hour
• Shift : 8 : 00 AM - 4 : 30 PM or 8 : 30 AM - 5 : 00 PM (Training Schedule for the first 3 days will be from 9 : 00 AM - 4 : 30 PM before transitioning to your regular shift.)

As a Bilingual Call Center Specialist, you will be responsible for answering incoming calls related to class action lawsuits, following a provided script to maintain clear and professional communication.

You'll document calls in both Spanish and English, send and respond to emails as needed, and adapt to handling multiple projects and tasks.

Qualifications :

• Previous customer service experience preferred
• Ability to manage multiple projects
• Excellent verbal and written communication skills in both English and Spanish
• Strong commitment to attendance and punctuality
• Comfortable handling inbound calls in a fast-paced environment

The services you offer are not without uplifting benefits to show our appreciation for your time and energy! Payday every single Friday by direct deposit or pay card.

You will have access to a dedicated local team that cares about your success and is here to support you every step of the way.

Don't forget about our employee discounts and referral bonus potential. We offer medical, dental, vision, and 401K options to suit you and your family's needs.

Join our team of champions and start making an impact today! Click "Apply Now" to take the next step in your career. We can't wait to meet you!

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About Pro Staff

Pro Staff is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors.

We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch.

Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.