A company is looking for a Customer Success Account Manager (CSAM) to act as a delivery leader and strategic partner to customers.
Key ResponsibilitiesBuild and maintain relationships with key customer stakeholders to ensure successful solution deliveryLead strategic execution of customer programs and manage stakeholder expectations to achieve agreed-upon outcomesIdentify opportunities for growth and optimize usage of IntelePeer offerings to drive customer successRequired QualificationsBachelor's Degree in Business, Sociology, Psychology, Computer Science, or related field4+ years of experience in customer success, solution delivery, or customer-facing consultingExperience with AI platforms and IVA delivery5+ years of relevant work experience within the customer industry is preferredProject Management certification is preferred
Compliance Customer Success Manager
A company is looking for a Compliance Customer Success Manager. ...
Associate Customer Success Manager
As an Associate Customer Success Manager, you will work with the growing number of PROS customers to manage the customer relationship throughout the entire customer lifecycle. Develop success plans for customers that outline their critical success factors, metrics for success, potential issues, and ...
Senior Business Manager Customer Success Design
A company is looking for a Senior Business Manager, Customer Success Design to lead strategic and operational excellence within the Customer Success Design team. ...
Customer Success Manager – State, Local and Law Enforcement (SLED)
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. The successful candidate will be responsible for overseeing renewals, driving account growth, managing back-to-base sales efforts, monitoring customer Net...
Manager Customer Success
Key Responsibilities:Lead a team of Customer Success Managers to ensure client success with solutionsEngage with customer executives to track and measure the impact of solutionsBuild tools and processes to support team engagement and customer retentionRequired Qualifications:At least 5 years of cust...
Customer Success Manager
We are looking for a Customer Success Manager (Enterprise) to join the Tessian team following the Proofpoint acquisition. As well as being responsible for renewals and advocacy in our NAMER customer base, you'll be a bridge between Product and our customers - communicating our technology, understand...
Remote Customer Success Manager – Tadaweb
You will build and maintain relationships with our users and key customer stakeholders based on trust, transparency and a commitment to their mission success. Our SaaS platform follows ethical principles and actively supports the implementation of customer policies. You will train and mentor our cus...
Customer Success Manager
Developing success plans for customers that outline their critical success and growth factors. Establish a trusted advisor relationship that works to ensure we are meeting and/or exceeding customer’s expectation with our product. Maintain high customer satisfaction ratings, per company standards. Pr...
(Remote) Customer Success Manager
Join our dynamic team as a Customer Success Manager and play a pivotal role in shaping the customer experience at our organization. Silverblaze is looking for a Customer Success Manager to join our team!. As a Customer Service Manager, you will ensure that our customers receive the highest level of ...
Customer Success Manager (Portuguese/Spanish speaking)
The Enterprise Customer Success Manager (ECSM) will play a key role in driving customer success, retention, and expansion within our Enterprise accounts focused on Latin America accounts with potential to add other Americas accounts. Customer Operations, Customer Success, Sales, Sales Engineering, t...