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100% Remote in CO - Help Desk Analyst

Hydrogen Group
Dallas, TX, United States
$28 an hour
Remote
Permanent

Service Desk Specialist

Duration : 8 month w2 contract

Location : MUST live within colorado - 100% Remote

Pay Rate : $28 / hr

Work schedule :

Training : Monday - Friday 9AM - 6 pm. 3 weeks of training

Permanent schedule after training : Tuesday through Saturday 9 AM - 6 PM

Job Description :

  • Providing Tier I support and customer assistance for a mobile application.
  • Troubleshooting in both iOS and Android operating systems.
  • Enter tickets into the required tracking system.

Minimum Qualifications :

  • One year of professional experience in IT Help desk or support.
  • Associate's degree in IT, Computer Science, Computer Information Systems, or similar.
  • 1 day ago
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