A company is looking for a Senior Manager, Strategic Customer Success.Key ResponsibilitiesLead and manage a team of Strategic Customer Success Managers to achieve OKRs and KPIsDevelop and implement strategic Success Plans to expand market shareManage C-Level relationships and participate in high-level value realization sessionsRequired Qualifications8-10+ years of experience in Customer Success, with 5+ years in leadership rolesExperience working with large, Global, Fortune 500 customersProven ability to engage directly with enterprise customers in a consultative mannerExperience using CRM, Pipeline Management, and Analytic toolsExperience working in an international environment
Manager of Customer Success
A company is looking for a Manager of Customer Success, Inbound and Patient Teams. Key Responsibilities:Lead the CS inbound teamShare best practices with other CS teamsAct as an escalation point for the field sales team as neededRequired Qualifications:Bachelor's degree required3+ years of experienc...
Customer Success Manager
Customer Success Representative - Pharmaceutical Manufacturing. Successfully Servicing Clients Globally for Over 50 Years. Serve as the Primary Technical Liaison for Customer Service Requests. Perform Both On-Site and Remote Work Supporting Customer Needs. ...
Customer Success Operations Manager
A company is looking for a Customer Success Operations Manager to drive customer success initiatives and optimize operations. ...
Data Engineering - Manager, Customer Success
Participate in architectural discussions to build confidence and ensure customer success when. As a member of our Client Services team, you will lead a team of Associates and Senior Associates who design, execute, and implement cutting edge analytical solutions. You are responsible for institutional...
Manager Enterprise Customer Success
A company is looking for a Manager, Enterprise Customer Success. ...
Customer Success Manager – State, Local and Law Enforcement (SLED)
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
Senior Client Success Manager
The Client Success Manager is responsible for developing and maintaining excellent relationships with existing and prospective clients, both internal and external, and driving results related to Product & Technology efforts and general client satisfaction. Immediately, the Client Success Manager wil...
Product Data Scientist (Senior Customer Success Lead)
Product Data Scientist (Senior Customer Success Lead). Lead, Customer Success) role is the client facing lead who owns the end-to-end delivery on aligned objectives with clients, builds required storyboards with insights / impact summary, accountable for delivering client impact, translating client ...
Director - Customer Success Manager
As our Customer Success Manager for the region, you will work closely with our internal support teams to ensure that churn (customer turnover) is minimized and that customer relationships grow. Director - Customer Success Manager (SAL04423). Job DescriptionDirector - Customer Success Manager will be...
Senior Manager, Customer Service Excellence
The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our mar...