Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health.
This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS / pharmacy through a focus on excellent customer service.
Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS / pharmacy store including :
- Overall store management, supervision, and policy implementation
- Sales and inventory management
- Employee staffing, training, and development
- Financial management
- Customer service leadership
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS / pharmacy Retail Management Development Program.
Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.
Essential Functions :
1. Management
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store’s crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement
2. Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (greet, offer help, and thank)
Required Qualifications
Deductive reasoning ability, advanced analytical skills and computer skills.
Advanced communication skills, leadership, supervision, and influencing skill
Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications
Experience as a retail manager or supervisor
Education
High school diploma or equivalent required
Pay Range
The typical pay range for this role is :
$18.28 - $29.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.
The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.
The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits.
CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.
As for time off, Company employees enjoy Paid Time Off ( PTO ) or vacation pay, as well as paid holidays throughout the calendar year.
Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
Retail Department Manager of Operations - Melrose, 6578, West Hollywood, CA
We are calling all Department Managers who don't accept what "was" or what "is," but those who want to create what will be, and who share our desire to make a difference. Ability and willingness to travel by car and air domestically. We could list tired, old bullet points about Department Manager ta...
Homecare Operations Manager- Commerce, CA
Homecare Operations Manager - Commerce, CA. The Home Care Operations Manager is responsible for achieving and maintaining all budget lines within the business. Make your application after reading the following skill and qualification requirements for this position. Excellent communication skills, bo...
Marketing Analyst & Data Operations Manager- Remote, US or Los Angeles, CA
CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. All resumes submitted by search firms/employment agencies to any employee at CooperSurgical via-email, the int...
Business Operations Manager / Lvl 5 / Goleta, CA
Calculates and updates sub assembly values for focal plane arrays and provides monthly status reports for all SBF Financial Exposure Authorizations. Support the site as focal point for charging and financial issues. Develops program baseline budgets and calculates earned value performance, analyzes ...
Retail Department Manager of Operations - Melrose, 6578, West Hollywood, CA
We are calling all Department Managers who don’t accept what “was” or what “is,” but those who want to create what will be, and who share our desire to make a difference. Ability and willingness to travel by car and air domestically. We could list tired, old bullet points about Department Manager ta...
Operations Manager-CA
Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic ...
Operations Manager-CA
Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic ...
Senior Manager Operations - CA Remote
Initially the work will be highly focused on an in-flight initiative with our DHMC Strategy & Operations team which interfaces with most of Optum CA shared services and clinical operations teams as well as external regulators. This individual will have a successful track record of designing and exec...
Operations Manager CA
Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic ...
Operations Manager- South Gate, CA
Opportunity for a seasoned Operations Manager who will bring innovation and strong leadership skills to continually improve the manufacturing operations in one of our most critical plants. Under the guidance of the Plant Manager, this position is responsible for effective management and coordination...