Job Description
Job Description
Benefits :
- Bonus based on performance
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Training & development
GIRLKIN Lashes is a premier beauty brand specializing in lash, brow, nail, facial, and makeup services. We are dedicated to delivering an exceptional customer experience across all our locations.
We are looking for a dynamic Corporate Trainer to join our team, someone who is passionate about beauty and committed to excellence in service.
At GIRLKIN Lashes, we've crafted a beauty sanctuary where elegance, fun, and passion meet with a commitment to quality and integrity.
We are looking for a Corporate Trainer who embodies :
- Empowerment : A leader who thrives on empowering others by sharing knowledge, enhancing technical skills, and boosting team confidence.
- Innovation : A creative thinker who brings fresh ideas to training programs, developing and implementing innovative techniques that reflect the latest trends in the beauty industry.
- Passion : An unwavering enthusiasm for the beauty industry, with a deep commitment to helping others grow and excel in their craft.
- Team Spirit : A collaborative professional who values working with a supportive and close-knit team, fostering an environment that feels like family.
- Dedication : A steadfast commitment to maintaining high standards of quality, ensuring that every training session is organized, impactful, and client-focused.
- Core Values : A strong dedication to upholding our core values of integrity, delivering exceptional customer experiences, and empowering others through education and the art of beauty.
Key Responsibilities :
Technical Reviews & Onboarding :
- Lead the technical review process for new hires.
- Oversee the onboarding process to ensure all staff are fully trained and prepared.
Training & Curriculum Development :
- Develop and implement comprehensive training programs and curriculums for esthetic services and lash techniques.
- Monitor and create performance plans to assess staffs technical progress and determine their suitability for permanent employment.
- Continuously identify opportunities for ongoing education and skill development and organize staff lash, esthetic, and customer service training.
- Manage third-party training leads and inquiries, coordinating and scheduling private and group training sessions, with the opportunity to earn commission on classes conducted.
Service Steps Implementation :
Create and refine service steps for esthetic and lash services, ensuring consistency across all locations.
Quality Control & Performance Management :
- Ensure technical quality control by administering performance reviews and improvement plans across all corporate locations.
- Train location leads and managers on administering training, performance reviews, and developing effective performance plans.
Customer Experience :
- Facilitate an exceptional customer experience for all GIRLKIN clients, ensuring satisfaction with every service.
- Additional Duties :
- Perform additional tasks as assigned to support the overall success of the business.
Travel is required for this role.
Qualifications :
- Proven experience in lash training
- Must be a licensed esthetician or cosmetologist with a strong understanding of lash services. A certification in lash extensions is preferred.
- Excellent communication and organizational skills.
- Ability to lead and motivate a team.
- Strong attention to detail and commitment to quality.
- Experience with salon operations is a plus.
- Tech Savvy!