Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team.
You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary.
Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude.
If you have management skills and enjoy providing excellent customer service, apply today! Compensation :
$20 - $22 hourly
Responsibilities :
- Hire, train, and supervise front desk staff, including concierge, front desk agents, and ensure they provide excellent guest services and enforce hotel policies
- Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints
- Lead operations at the front desk and make sure guests have an exceptional stay
- Hold responsibility for the front desk budget and order any necessary office supplies
- Generate occupancy reports and compile financial information for the general manager
Qualifications :
- Bookkeeping skills and experience with MS Office a plus
- 2 or more years of experience as a front desk supervisor or related office management position in the hospitality industry
- Must possess a high school diploma or equivalent certification (GED)
- Showcase exceptional multitasking, communication, and management skills
- Prior hospitality experience of 1 year is required for this position
About Company
If you are looking for a friendly, family environment and not just a job then we are the best place for you.
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