Business Systems Analyst, BruinLearn Center of Excellence

Details

Posted : 08-Jul-24

Location : Los Angeles, California

Type : Full Time

Salary : $103,500-$115,000 annually

Categories :

Technical (Programmer, Developer, Analyst)

Preferred Education :

4 Year Degree

Additional Information :

4 openings available. Telecommuting is allowed.

Internal Number : 2024-2970

The Business Systems Analyst, Bruin Learn CoE will help define, test, and deliver Bruin Learn CoE to maximize business value.

The Business Analyst, Bruin Learn CoE will conduct customer research and collaborate with key stakeholders across the organization to gather business requirements and help translate them into functional and technical requirements.

Through the use of various analytical tools and methodologies, they will identify trends and opportunities that can drive innovation and efficiency in UCLA's technological offerings.

In addition, they will contribute to the strategic planning process by providing insights and data-driven recommendations to help shape the university's IT roadmap.

This role will also support the product team's delivery and sustainment of an excellent end-to-end customer experience.

The Business Systems Analyst, Bruin Learn CoE will positively impact UCLA's operations and culture by enabling University stakeholders to effectively leverage Bruin Learn CoE and applications.

This team member will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students.

This role will execute UCLA's vision while modeling UCLA's culture and values.

• Three years experience working in one or more of the following fields : computer science, computer information systems, BSA (Business Systems Analyst), or related field. (Required)
• Five or more years eExperience working in one or more of the following fields : computer science, computer information systems. (Preferred)
• Experience designing and documenting business processes and configuring application functions. Understanding of Lean and Agile methodologies. (Required)
• Proven record of delivering end-to-end, user-centered products by considering stakeholder requirements, user research, market analysis, data, customer feedback, and technical constraints or opportunit (Required)
• Experience conducting or facilitating requirement gathering interviews or sessions. Experience utilizing analytics tools to measure success, present opportunities, and support decision-making. (Required)
• Experience working in higher education or a similarly federated environment. (Preferred)
• Demonstrated ability to identify key issues critical to the organization's need and the success of a desired product, service and enhancement. (Required)
• Strong written and verbal communication skills and is able to communicate technical information and ideas to a diverse community of colleagues and stakeholders. (Required)
• Able to establish and advance positive working relationships and a strong rapport with team members, stakeholders, and customers. (Required)
• Strong organizational skills and is able to balance competing priorities and support concurrent projects. Ability to work in a project-based environment using project management practices. (Required)
• Strong demonstrated problem-solving skills; scopes solutions based on knowledge of available resources and timelines. Able to ask questions, gather information, evaluate options, and make decisions with integrity. (Required)
• Able to participate in activities to advance an inclusive environment that values equity, diversity, inclusion and belonging. (Required)
• Thinks creatively and proposes innovative ideas, including the incorporation of new technologies or processes. Is able to work with agility in a fast-paced environment. (Required)
• Bachelor's Degree In one or more of the following fields : business administration, organization development, communication, or a related field or equivalent experience / training. (Required)
• Bachelor's Degree In one or more of the following fields : business administration, organization development, communication, or a related field. (Preferred)

About UCLA Information Technology Services Situated on 419 acres, five miles from the Pacific Ocean, the University of California, Los Angeles (UCLA) is enriched by the cultural diversity of the dynamic greater Los Angeles area, as well as the geographic advantages of Southern California.

One of the world’s preeminent public research universities, UCLA is an international leader in breadth and quality of academic, research, health care, wellness, cultural, continuing education and athletic programs, with more than 5,200 faculty members who teach approximately 47,500 students in the UCLA College and 12 professional schools.

UCLA is consistently ranked among the top institutions nationally for research funding, having generated $1.7 billion in research grants and contracts in the last fiscal year alone.

The Information Technology Services (ITS) department at UCLA is a vital part of the university community, providing essential technology services and support to ensure the campus can effectively pursue its mission.

It is UCLA’s spirited tradition of thought leadership and commitment to excellence that enables an ambitious and resourceful approach to transforming our networked, ever-changing campus environment.