Inside Sales Engineering

Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment.

Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes etc. as well as business development and sales strategies. This is an in office position.

Nation's leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to provide fully integrated, sustainable HVAC Systems.

Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.

Mission : to provide the highest quality products and service to our users at the lowest possible price

Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos

I love the people I work with and the environment, particularly in a world where remote work is common. I love how Captiveaire is all about connections, with customers, coworkers, end users, and everyone in between.

I'm empowered with the autonomy to manage my work independently, while also benefiting from the robust support and resources of a large, well-established company.

We operate differently than any other company that I've worked for with our decentralized structure. We are on the front lines, actively changing the landscape of the HVAC industry.

A technical sales role encompasses a wide variety of tasks where one day does not look exactly like the next. The projects our team handles are high in volume and unique from one another, spanning throughout the whole course of design, procurement, coordination, and post-sale support.

Inside sales support with heavy focus on customer service – responding to emails and phone calls, order follow up, and other inquiries.

Communicating with engineers to provide high quality and energy efficient designs.

Application engineering to apply our products using sound engineering principles

Project management of installations in progress - Managing schedules / plans to guarantee we can get equipment on site when the site needs it, in turn creating satisfied and returning customers.

Service and technical support of existing equipment

Supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchen.

Comments from some of our sales engineers :

Every day I get to help someone. Whether it's an engineer with a design, a contractor with a troubleshooting issue, or an end user looking for help to obtain better indoor air quality. I get to use my engineering skills, people skills and business skills every day.

Our main "role" is not to sell products but to provide solutions - kitchen ventilation solutions, commercial ventilation solutions, heating / air conditioning solutions. I enjoy getting to work directly with end users and helping them complete their business goals. Attending a soft opening after completing a full design-build project with an owner is rewarding.

Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers' needs.

Work directly with Engineers, Contractors, End Users, and Food Service Dealers.

Daily tasks include inside sales support and application engineering.

Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed.

Top notch customer service and willingness to go above and beyond to serve the customer.

Continuously evaluate and improve processes as well as the customer experience.

4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred

Excellent computer, organizational and communication / presentation skills

Strong desire to interface with the customer

Willing to travel for various training opportunities

Medical, dental and vision insurance

Disability & life insurance based upon election of medical insurance

Paid holidays

Flexible spending account (FSA)

Tuition reimbursement, including for Professional Engineering (PE) License

Relocation assistance

65k-$85k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.

We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

At this time, we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.