A company is looking for a Director, Customer Strategy & Operations to enhance customer experience and optimize operational processes.
Key Responsibilities : Lead the redesign and oversight of the customer lifecycle strategy to ensure value realization at every stageDefine and execute a customer engagement strategy while overseeing operational infrastructure for efficiencyDesign and implement strategic customer programs to drive engagement, advocacy, and retentionQualifications : 10+ years of experience in customer engagement, success, or operations, with at least 5 years in a leadership roleProven success in managing customer lifecycle and operations within a SaaS or high-growth technology environmentStrong expertise in customer insights, data analytics, and operational optimizationExperience with Customer Success tools and data / analytics platformsDemonstrated ability to drive revenue growth through strategic customer engagement initiatives
Director of Cloud Strategy
A company is looking for a Director, IT Strategy Consulting, Cloud. ...
Scientific Diversity Officer (Associate Director for Scientific Research Strategy)
The National Institute of Allergy and Infectious Diseases (NIAID) seeks a highly qualified candidate to serve as Scientific Research Equity Officer and Associate Director for Scientific Research Strategy reporting to the Director, NIAID. NIAID is one of the largest institutes in the National Institu...
Director of Business Value Strategy
Director, Business Value Strategy to lead and manage customer-centric business value initiatives on a global scale. ...
Director of Data Content and Strategy
We are seeking a highly motivated and experienced professional to join our team as the Director of Data Content and Strategy. Lead Data and Content Acquisition Strategy:. Collaborating with internal teams to lead data and service acquisition strategy considering cost, value, geographic coverage, and...
Senior Director of Customer Experience
A company is looking for a Senior Director of Customer Experience Operations to lead process, systems, and business intelligence strategy across the Customer Experience organization. ...
Executive Director, Medicaid - Maryland
Reporting to the National Senior Vice President of Medicaid, with accountability to the Regional Presidents of the Mid-Atlantic States (MAS) region, the Executive Director of Medicaid, Maryland is a key leader of the Medicaid national line of business and responsible for leading, managing and/or coo...
Security Program Manager
A company is looking for a Security Program Manager to drive engagement across business and technology stakeholders in security processes. ...
Director, Tax Returns Operations and Administration
Location: Washington DC (Hybrid)The Office of the Chief Financial Officer (OCFO) whose mission is to enhance the fiscal and financial stability, accountability and integrity of the Government of the District of Columbia is in search of a. This position is in the Office of the Chief Financial Officer...
Customer Success Manager II
The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer-focused individual on the Customer Support Team. The CSM II is expected to be a hard-working team member with goals to improve overall customer retention, and support experience we provide our customers. Ability to d...
Assistant Store Manager - Clarksburg, MD
The Assistant Store Manager is responsible for leading the stores day-to-day operations in the absence of the General Manager, and for otherwise supporting the General Manager in all aspects of running the store. Petroleum Marketing Group (PMG) is one of the largest multi-branded Petroleum Dealers a...