Unit Operations Specialist III

Job Description : SUMMARY

SUMMARY

Provides functional supervision, coordinates activities of support personnel and performs a variety of complex / diversified tasks related to unit operations.

DUTIES AND RESPONSIBILITIES

• Duties and responsibilities include but are not limited to :
• Determines work procedures, prepares work schedules and expedites workflow
• Maintains budget spending, account activity, budget files and record books; provides budget support to campus departments;

develops new budget procedures for improvement in unit

• Monitors / tracks travel database, notes and documentation relating to the travel process
• Enters purchase requisitions and BCR forms into the Banner system
• Provides clerical / general office support as needed such as assisting in the preparation of presentation materials, written documents and forms
• Provides training to staff and faculty on unit operations
• Responds to operational inquiries and information concerns from staff, faculty and the general public
• Resolves enrollment, refund problems and assists in resolving concerns of staff and faculty with issues in Banner, budget and travel issues, office equipment and computer hardware / software
• Organizes, prioritizes and delegates duties to unit staff and proofs work for conformance to policies and procedures
• Functionally supervises and schedules the work of student assistants in the assigned unit
• Performs other related duties within the job grade and job classification as assigned

REQUIRED QUALIFICATIONS

• High School diploma / GED
• Four years of experience servicing students in an academic setting
• Two years of functional supervisory experience
• Administrative support experience
• Knowledge of the preparation and monitoring of a departmental budget
• Strong customer service skills
• Skills in keyboarding, basic grammar, basic math, intermediate level word processing (MS Word) and intermediate level spreadsheet applications (MS Excel)
• Excellent written and verbal communication skills
• Sensitivity to appropriately respond to the needs of a diverse population

PREFERRED QUALIFICATIONS

• Associate degree
• Skills in advanced level word processing (MS Word), advanced level spreadsheet applications (MS Excel)
• Advanced level presentation software skills
• Experience with Banner Student Information System
• Previous experience with assisting in monitoring and preparing a departmental budget

WORKING CONDITIONS

Work is performed in an office setting with moderate noise level. The work schedule is standard college business days / times.

Must be able to bend, squat, kneel, reach overhead and lift up to 40 lbs.