Technical Support

Job Title : Technical Support Specialist

Location : Corona CA

Job Type : Full-Time

Job Description :

We are seeking a Technical Support Specialist to provide exceptional support to our users across various applications, systems, and equipment.

In this role, you will be a key resource for troubleshooting, maintenance, and training, ensuring smooth IT operations within our division.

If you have a passion for helping others, strong problem-solving skills, and a desire to work in a dynamic team, we want to hear from you!

Essential Duties and Responsibilities :

Provide comprehensive support for all user applications, including DHI Sales, Microsoft Office, web tools, and additional software used by the division.

Collaborate with regional and corporate staff to meet the division's IT needs.

Maintain and troubleshoot copiers, phone systems, printers, computers, networks, websites, and other software applications.

Ensure system accessibility for all users with minimal downtime, especially for Sales and Construction teams.

Manage computer software and hardware inventory, including maintenance, upgrades, and replacements as needed.

Administer user accounts and groups across systems, including setup, modifications, and terminations as required.

Coordinate with vendors to procure necessary equipment, services, and software.

Train staff on all applications, enhancing their understanding and proficiency.

Uphold professional and ethical standards, focusing on customer service and fostering positive company goodwill.

Be flexible with overtime and occasional overnight travel as required.

Qualifications :

Bachelor’s degree from a four-year college or university.

1-3 years of relevant experience in IT support or technical support.

Strong proficiency with Microsoft Office and email applications.

Ability to understand and follow instructions in written, oral, or digital formats.

Excellent communication skills with a customer-focused attitude.

Strong multi-tasking abilities and keen attention to detail.

Ability to sit for extended periods and use hands, fingers, and vision as required.

Moderate noise level environment adaptability.

Why Join Us?

Competitive salary and benefits package

Opportunities for career growth and professional development

A supportive and collaborative team environment

If you're ready to make a meaningful impact by supporting our team’s IT needs, apply today!

EEO / AA Employer / Vet / Disabled.

The Know Your Rights poster is available here :

The pay transparency policy is available here :

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records.

For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

none specified)