A company is looking for a Quality Interaction Specialist who will evaluate customer and agent interactions and provide coaching for performance improvement.
Key ResponsibilitiesMonitor and evaluate call quality using established guidelinesCoach agents by sharing evaluation results and providing recommendations for improvementMaintain documentation on agent performance and manage a monthly quota of evaluationsRequired QualificationsSeveral years of corporate travel agency experienceProficiency in GDS SabreStrong knowledge of domestic, hotel, car rental, and basic international travelExperience in a contact center role demonstrating high-quality work and teamworkKnowledge of MS Word, Excel, PowerPoint, and Outlook
Quality Interaction Specialist
A company is looking for a Quality Interaction Specialist who will evaluate customer and agent interactions and provide coaching for performance improvement. ...
Senior Software QA Analyst
A company is looking for a Senior Software QA Analyst. ...
Quality Assurance Manager
The Quality Assurance Manager (QAM) position is focused on maintaining local compliance with State, Federal and BrightSpring Health requirements. Knowledge and experience with quality assurance systems, quality control and/or performance monitoring within a residential services field preferred. Impl...
Quality Assurance Technician
Tracking and project managing the asses Quality Assurance Technician, Quality Assurance, Technician, Assurance, Business Services. ...
Quality Technician - Days
As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, gr Quality Technician, Technician, Manufacturing, Dairy, Food. At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around t...
Quality Inspectors/anderson Sc
Quality Inspectors work in partnership with our customers to contain and improve quality issues the most efficient way possible. Quality Inspectors perform various sorting, inspection, production, and data capture. Stratosphere Quality's vision is to be the Leading Global Provider of Premium Inspect...
Quality Manager
Ensure that high standards of quality are maintained; ensure effective and efficient usage and compliance to regulatory, legislative and customer requirements; ensure that immediate action is taken to rectify the cause of poor quality. Responsible for management of the Quality/Laboratory activities,...
Quality Inspector
Spherion is seeking Quality Inspectors for a local manufacturing company in North Asheville. The ideal candidate will have at least 1 year of experience in quality within a manufacturing facility however, entry level candidates are encouraged to apply!. ...
Quality Assurance Manager
Keywords: quality assurance, SQF, dairy manufacturing, quality assurance manager, food manufacturing. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. ...
Quality Clinic Inspector 1- AWW FSS 6am - 630pm (Onsite)
The inspector will work in the MRB-Quality Clinic area to perform QN inductions and to inspect customer returns material. The Quality Review Clerk performs a variety of manual/administrative tasks associated with inventory control, kitting, auditing, shipping, receiving, and dispositioning nonconfor...