Customer Service Representative

1-800-Plumber + Air of White Plains
Pelham, NY, US
Full-time

Job Description

Job Description

We are looking for a motivated individual to perform office duties. This will include answering calls, dispatching calls to technicians, basic accounting functions, and other office responsibilities.

Basic computer skills are required for this position. 1-800-Plumber +Air is very customer focused in providing a high quality customer experience for each of our customers.

Requirements :

  • Have a courteous and pleasant demeanor
  • Greet visitors to the building
  • Perform clerical and mail processes
  • Take inbound calls being the first impression for the customer.
  • Utilize great communication skills to ensure the customer is satisfied and all needed information is received during the call.
  • Make sure the phone is answered by the 3rd ring using the approved greeting each time.
  • Technician Scheduling
  • Handles Invoice Process
  • Enable calls to answering service at end of day.
  • Additional duties as directed by owners / manager

Other requirements :

  • Clean Background
  • Pass Drug Test
  • Reliable Transportation
  • Active Cell Phone
  • Valid Drivers License
  • 30+ days ago
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