Search jobs > Sugar Land, TX > Part-time > Quality

Quality AssuranceMystery Caller Agent

Prioxtel Virtual Solutions
Sugar Land, USA
$30 an hour
Part-time

PrioxtelVirtual Solutions is currently seeking agents for Quality AssuranceSpecialists.

Providefeedback on the level of customer service and processes for variouscompanies! We are recruiting exceptional independent contractors toprovide their insight while working from home.

This is a parttimeopportunity!

Youwill be contacting companies based on general assignments.You WILLNOT berequired to make any purchases commitments or provide personalinformation.

Youwill set your own schedule so you are able to work anytime thatfits YOURschedule.

Responsibilities :

  • Successfullycomplete a testcall
  • Callall companies provided via assignedlists
  • Evaluatethe level of customer service provided by answeringrepresentative
  • Documentdetailed information of overallexperience
  • Completereview submission form prior to the requireddeadline
  • Ensurethat form is free of errors andmisinformation

PayRate :

Earnup to $30 for each list youcomplete.

Requirements :

  • Minimum6 months customer service experience preferably call centerrelated
  • Moderatelevel of computerknowledge
  • Abilityto work with minimalsupervision
  • Mustbe selfdirected andselfmotivated
  • Stronglisteningskills
  • Accuracy
  • Efficiency
  • Excellentwritten and verbal communicationskills

TechnicalRequirements

  • ActivePhone line (mobile orlandline)
  • MobileDevice capable of downloadingapplications
  • CPU(Intel or AMD) 2GHz processor (orequivalent)
  • Resolutionof 1280 x 720 (720p) orgreater
  • InternetExplorer 9.0 orhigher

Computer / Office Requirements Laptop or Desktop Computer ComputerMonitor (15" or higher). Computer Hard Drive with only thefollowing Operating Systems : Windows 10 or Windows 11.

ComputerHard Drive with 1 or more GHz dual-core processor and a memory of 8GB RAM or more. Computer Keyboard and Mouse Hard-Wired Land LineTelephone (plain old telephone line) w / long distance andinternational long distance service (preferably through your cableprovider) (required for a few clients) Hardwired Broadband InternetService via DSL, Cable or Fiber Optic with an internet connection : minimum download speed of 10 Mbps or higher and a minimum uploadspeed of 3 Mbps or higher.

Internet Software : Chrome Noisecanceling headset with microphone (Brands : Logitech, Plantronics orMicrosoft) Some items are not needed at the time ofapplication

1 day ago
Related jobs
Prioxtel Virtual Solutions
Sugar Land, Texas

Providefeedback on the level of customer service and processes for variouscompanies! We are recruiting exceptional independent contractors toprovide their insight while working from home.This is a parttimeopportunity!.Youwill be contacting companies based on general assignments.Youwill set your own ...

Promoted
Gainwell Technologies LLC
TX, US

Sr Project Manager - Business Process Reengineering. Measure performance against process requirements, aligning improvement projects to close performance shortfalls. Work with management to align projects to strategy. Business Process Reengineering, business processing models, Process Design, Requir...

Promoted
PROSPERITY BANK
Sugar Land, Texas

The BSA Quality Assurance (“QA”) Analyst is responsible for performing the QA reviews on AML Transaction Monitoring (“TM”) alerts, case investigations, EDD reviews, and SARs. The QA Analyst identifies, documents, and reports findings to the BSA QA Manager to ensure compliance...

Promoted
NES Fircroft
North Houston, TX, US

Inspects machined parts to ensure compliance and conformance with specifications such as dimensions, tolerances, and hardness.Inspects product to determine compliance with order specifications.Measures angular dimensions, radii, contours, clearances, thread lead, and other specifications.Verifies ...

Promoted
Caliber Collision
TX, United States

Lead process improvement initiatives to enhance efficiency, productivity, and profitability for center operations. Analyze current processes, identify areas for optimization, and implement innovative solutions to drive continuous improvement. Collaborate cross-functionally with strategic accounts, I...

Promoted
Affinity Management Group
TX, United States

Our Client, an EPC company in Houston, has an immediate need for a Process Engineer. In this role you will perform process engineering assignments associated with designing equipment, components, structures or systems for downstream projects (petrochemical, chemical, refining). Prepare engineering s...

Promoted
Boku
TX, United States

Looking for experienced SDET - Automation in Java EXPERTS ****.Please note: This is a REMOTE ROLE for TEXAS residents ....

Promoted
Konezion, Inc.
TX, United States

We're seeking a Project Development Manager to join the Technology and Engineering Department! In this pivotal role, you'll lead the definition phase for capital and maintenance projects. Your responsibilities include collaborating with site leadership to prioritize projects, driving them to IFD sta...

Promoted
Ardith Rademacher & Associates, Inc.
TX, United States

They are looking for a Construction Project Manager to manage construction of Higher Education, K-12 Education, General Contracting, Commercial and unique signature projects. ...

Promoted
Ultra Clean Technology
TX, United States

Ideal for recent graduates with knowledge of CAD, mechanical systems, or manufacturing processes. Hands-on experience with SolidWorks and/ possibly Pro-Engineer. ...