Patient Advocate Job Duties :
Patient Advocacy
- Acts as the Patient Advocate for the hospital, providing timely logging, investigation, and closure of patient complaints and grievances.
- Assis with planning and implementation of quality improvement initiatives.
Projects
Assist with planning and implementation of quality improvement initiatives.
Other
- May assist in training employees in compliance, risk, or quality subjects.
- May provide assistance in reviewing compliance opportunities and monitoring progress and deadlines.
- May serve as a liaison for designated compliance and quality improvement initiatives.
- May assist with the investigation of incidents.
- Perform other duties and responsibilities associated with position as needed.
Medical Provider Assistant / Patient Care Advocate / Phlebotomist
Triages patientsEnters all patient metrics into exam formsScans and maintains patient paperworkTracks inventory of suppliesMemorizes all phone scriptsAnswers all incoming callsSchedules and/or reschedules appointmentsMakes outbound calls to all patients requesting a consultation, seeking to reschedu...
Patient Services Representative (9:00 AM EST to 6:00 PM EST)
The Patient Services Representative is responsible for assisting patients with any concerns or questions regarding their medical bills. Patient Services Representatives work independently, or in conjunction with Operations to ensure customer satisfaction and resolution. Take inbound calls from patie...
Medical Provider Assistant / Patient Care Advocate / Phlebotomist
Our team of dedicated professionals works with each patient to craft a plan that fits both their lifestyle and health needs. The MPA is responsible for ensuring a positive experience for patients by providing exceptional care, including tasks such as taking vital signs, collecting blood and lab samp...
Patient Advocate
Acts as the Patient Advocate for the hospital, providing timely logging, investigation, and closure of patient complaints and grievances. ...
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