Loss Prevention Supervisor

Salary : $26.46 / hour

Santa Clara, CA

The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, UNIQLO USA, does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic / civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Position Overview :

UNIQLO Loss Prevention is responsible for maintaining a safe shopping environment for all customers and employees. The Loss Prevention Supervisor plays a critical role in inventory management and shortage reduction.

Daily LP tasks at store are focused on safety, inventory management and shortage reduction. Loss Prevention Supervisor will be reporting to Loss Prevention Manager and Store Manager, serve as an asset for protection and safety specialist of our stores.

Key Responsibilities :

Train store team members on loss prevention and safety policies, procedures and standards : ensure compliance from all store team, notifying store management / Loss Prevention Manager of any violations.

Ensure LP team can successfully identify, apprehend and detain shoplifters by following company guidelines.

Build productive relationships with store leadership team and associates.

Lead associate awareness efforts and generate leads pertaining to internal investigations.

Focus on importance of proper inventory management. Investigate issues and educate team on proper procedures.

Ensure compliance and understanding of the shortage reduction strategies.

Work with Leadership to strengthen LP culture

Partner with LP Manager to ensure compliance of company policy and procedure.

Inspect compliance to company safety policy and procedures through store visits and provide direction and training to ensure opportunities are identified and corrected.

Identify safety or loss risks, immediately notifying store and loss prevention management to prevent accidents.

Support loss prevention management with audits and inventory counts.

Ensure full confidentiality at all times.

Assist with special projects, as assigned.

Qualifications :

Strong knowledge of computer applications; including Security Software, CCTV equipment, Excel, Word, and PowerPoint

Strong verbal and written communication skills

Knowledge of federal, state and local law

Knowledge of surveillance / security equipment and installations

Ability to travel to stores within assigned area

Must be able to work for extended periods of standing or walking the sales floor as required

Physical Requirements :

Ability to effectively communicate with customers and store personnel

Ability to calculate figures and amounts such as discounts and percentages

Ability to lift and carry up to 50 lbs.

Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 50lbs.

Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing

Schedule Requirements :

Ability to work a flexible schedule that meets the business needs, including nights, evenings and weekends.

Full Time Benefits : Monthly Parking Pass

Monthly Parking Pass

Medical, dental, and vision coverage

401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute

Paid parental leave

Fertility benefits, including IVF

Life insurance

Short-term and long-term disability insurance

HSA / FSA options

Employee Assistance Program

15 days of paid vacation / personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date;

8 days of paid holidays and 1.5 times the employee’s regular rate for all hours worked on stated holidays

30% Employee Merchandise Discount

Commuter benefits

Bonus, if eligible; and profit sharing, if eligible.

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